Hannah Jenkins
Riverview
Summary
Dynamic professional with a proven track record at Carrabba's Italian Grill, excelling in customer service and employee training. Skilled at conflict resolution and team building, I foster positive work environments and enhance productivity. Recognized for effectively resolving customer complaints and mentoring new hires, ensuring high standards of service and performance.
Overview
5
5
years of professional experience
Work History
Coordinator
Carrabba's Italian Grill
Southgate
09.2020 - Current
- Resolve customer complaints promptly while maintaining company standards.
- Train employees on best practices and protocols to optimize productivity.
- Provide leadership and mentorship to new hires on various company programs.
- Organize team events to foster a positive work environment.
- Consult with managers to address issues related to employee performance and restaurant equipment.
- Coordinate efforts with other supervisors to achieve departmental goals.
- Handle customer inquiries and resolve complaints effectively.
Customer Service Representative
HOBBY LOBBY Retail Stores
Taylor
08.2020 - 08.2020
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided accurate information about products and services to customers.
Education
High School Diploma -
Riverview Community High School
Riverview, MI06-2020
Skills
- Customer service
- Employee training
- Conflict resolution
- Team building
- Event coordination
- Performance management
- Leadership development
- Problem solving
- Communication skills
- Customer relationship management
- Task prioritization
- Work Planning and Prioritization
- Decision-making
- Multitasking and organization
Timeline
Coordinator
Carrabba's Italian Grill
09.2020 - Current
Customer Service Representative
HOBBY LOBBY Retail Stores
08.2020 - 08.2020
High School Diploma -
Riverview Community High School
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