Hannah Parris
Covington,Georgia
Summary
I am a hard worker and have great customer service skills. I am polite and do as I am told. I respect others and will always do my best at what is put in front of me.
Overview
9
9
years of professional experience
Work History
Auto Claims Associate
Revecore
Franklin, TN
07.2023 - 03.2024
- Reviewed and processed auto claims documents to ensure accuracy of information.
- Assessed the validity of claims and determined appropriate action based on policy provisions.
- Conducted investigations, gathered evidence, and interviewed witnesses to determine liability in auto accident cases.
- Maintained accurate records of all claims activities and generated reports for management review.
- Monitored expenses associated with each claim to ensure they stayed within budget guidelines.
- Communicated regularly with adjusters, attorneys, medical personnel, law enforcement officers., to stay informed about case developments.
- Evaluated existing auto policy coverage levels to recommend changes that would better meet customer needs.
- Processed payments for approved claims using established procedures while ensuring accuracy of data entry.
- Researched medical claims for validity to resolve discrepancies.
- Reviewed history records to determine benefit eligibility for services.
Property Claims Specialist
Alacrity Soultions
Conyers, GA
10.2017 - 07.2023
- Input claim information and payments into company database.
- Investigated auto insurance claims to ensure accuracy and completeness of information.
- Negotiated settlements with claimants, attorneys, and other parties involved in the claim process.
- Analyzed accident reports to determine liability and damages in accordance with applicable laws.
- Provided customer service to policyholders regarding their auto claims inquiries or concerns.
- Received incoming calls from insureds or claimants seeking assistance with their auto claims.
- Investigated and determined coverage, liability, and extent of damages for property claims.
- Analyzed data gathered from field investigations to determine appropriate course of action.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Advised customers on the progress of their claim status throughout the duration of the claim process.
Waitress/Management Helper
Burnt Pine Plantation
Newnan, GA
03.2015 - 04.2018
- Waited on visitors
- Cleaned rooms
- Assisted the manager with paper work
Deli Clerk
Kroger
Covington, GA
05.2016 - 09.2016
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare meals.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Responded to customer questions regarding product availability.
- Informed customers of deli specials to increase profits.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Sliced meats and cheeses and weighed deli items for customers.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Documented and entered special orders for event catering and party trays.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Education
High School Diploma -
Alcovy High School
Covington, GA05.2014
Skills
- Active listening
- Good work ethic
- Friendly, positive attitude
- People skills
- Team building
- Multitasking
Timeline
Auto Claims Associate
Revecore
07.2023 - 03.2024
Property Claims Specialist
Alacrity Soultions
10.2017 - 07.2023
Deli Clerk
Kroger
05.2016 - 09.2016
Waitress/Management Helper
Burnt Pine Plantation
03.2015 - 04.2018
High School Diploma -
Alcovy High School
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