Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Jones

Naugatuck,CT

Summary

Motivated and dependable retail and administrative professional with over 5 years of experience in customer service, sales, and inventory management. Proven ability to operate efficiently in fast-paced environments while delivering exceptional customer experiences. Strong communicator with a team-first attitude and a passion for continuous learning and problem-solving.

Overview

11
11
years of professional experience

Work History

Sales Associate

MountView Wine and Liquor
08.2018 - Current
  • - Handled customer transactions with 100% accuracy, including returns and exchanges using POS systems.
  • - Delivered high-quality customer service, resulting in increased customer satisfaction and repeat business.
  • - Managed inventory restocking and created visually appealing merchandise displays to support sales goals.
  • - Ensured promotional signage was accurate and compliant with marketing standards.

Sales Associate

Subway
03.2017 - 02.2018
  • - Prepared food and fulfilled orders quickly and accurately while maintaining cleanliness and food safety standards.
  • - Delivered friendly customer service and handled cash register transactions during high-volume periods.

Freight Associate

Ocean State Job Lot
04.2016 - 01.2017
  • - Unloaded freight and restocked shelves efficiently in line with store planograms and safety procedures.
  • - Assisted with inventory organization to ensure optimal product visibility and availability.

Cashier

Stop and Shop
06.2015 - 03.2016
  • - Operated registers and processed purchases quickly and courteously.
  • - Maintained store cleanliness and helped customers locate items during peak summer seasons.
  • Seasonal

Federal Work-Study Assistant

University of Pittsburgh - Bradford, Chemistry Department
08.2014 - 05.2015
  • - Supported faculty in preparing chemistry lab equipment and maintaining safe storage practices.
  • - Organized departmental files and provided student support during lab sessions.
  • - Assisted with basic clerical tasks to ensure smooth departmental operations.

Education

Environmental Science Major

Naugatuck Valley Community College
Waterbury, CT
05.2025

Biology Major

University of Pittsburgh - Bradford
Bradford, PA
05.2015

Skills

  • - Customer Service Excellence - Adept at resolving inquiries and creating positive customer experiences
  • - Point of Sale (POS) Systems - Proficient in modern POS and payment processing tools
  • - Cash Handling & Reconciliation - Experienced in managing cash, balancing drawers, and preventing discrepancies
  • - Merchandising & Inventory Management - Skilled in organizing displays and maintaining product availability
  • - Upselling & Product Knowledge - Able to increase sales through informed recommendations and promotions
  • - Time Management & Reliability - Efficient at handling multiple tasks and consistently meeting deadlines
  • - Team Collaboration - Effective in team environments and contributing to shared goals
  • - Computer & Office Applications - Familiar with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace

Timeline

Sales Associate

MountView Wine and Liquor
08.2018 - Current

Sales Associate

Subway
03.2017 - 02.2018

Freight Associate

Ocean State Job Lot
04.2016 - 01.2017

Cashier

Stop and Shop
06.2015 - 03.2016

Federal Work-Study Assistant

University of Pittsburgh - Bradford, Chemistry Department
08.2014 - 05.2015

Biology Major

University of Pittsburgh - Bradford

Environmental Science Major

Naugatuck Valley Community College

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