Hannah K. Arters
Mechanicsburg
Summary
Quality professional with proven track record in maintaining stringent quality standards and improving operational processes. Valued for excellent team collaboration and achieving reliable results. Recognized for adaptability, critical thinking, and precision in inspection tasks.
Experienced with performing detailed quality inspections and ensuring compliance with industry standards. Utilizes strong analytical skills to identify and address quality issues swiftly. Knowledge of processes and regulatory requirements essential for maintaining top-tier quality assurance.
Overview
10
10
years of professional experience
Work History
Quality Assurance Inspector B
Northrop Grumman
02.2022 - Current
- I have been fully successful in all my duties. As a Quality Assurance Inspector B, all my work is in compliance with private sector and defense contracting management agency guidelines. Given the fluid and evolving nature of my work, I regularly attend and participate in on-the-job training necessary to maintain and acquire the necessary technical knowledge to fully, accurately, and independently perform my duties. These duties require me to monitor various manufacturing processes to meet contract requirements and when necessary, delegate support processes to streamline the production process. This system’s process review allows supply chain operations to remain efficient to meet industry demands. With an attention to exact detail, I would analyze this data to determine the effectiveness of the process and the overall quality of the manufactured products. I use various computer software systems to quantify and collate data in order to interpret and apply technical data and brief senior supervision. This requires a detailed understanding based upon my reading comprehension of technical data. These briefings can be verbal or in the form of highly detailed reports. As a Quality Assurance Inspector B, I determine overall product compliance by performing process / product evaluations via process monitoring and auditing for capability and control. I perform all process/product inspections of purchased / manufactured components/assemblies for development and production programs.
Pharmaceutical Technician
Wellspan York Hospital
03.2020 - 02.2022
- For two years, I was fully successful in performing the duties of a hospital pharmaceutical technician. This included the preparation of various sterile compounds such as chemotherapy medications and pediatric IV’s, which required specific knowledge of aseptic technique and technical calculations. I took part in conducting annual and biannual media fill compounding assessments for all pharmacy employees that were involved in the sterile compounding process. I coordinated and conducted the environmental testing and air sampling for pharmacy areas in accordance with regulatory standards. I took part in conducting biannual laminar flow hoods and biological safety cabinets inspections and certifications. I maintained and updated compounding compliance records in accordance with regulatory guidelines. I conducted onsite training in proper aseptic technique for new pharmacy employees. I created and maintained standard operating procedures and policies to ensure standardized adherence across all facilities to meet regulatory requirements. I reviewed monthly and yearly compounding records and staff compounding performance records. I assisted with remedial and in-service training as needed. This included the production of intravenous medications within a sterile compounding laboratory for General, Pediatric, ICU, Emergency, Trauma, and Surgical units with zero errors. I communicated regularly with clinical pharmacists, doctors, nursing, surgical, and anesthesia departments to consistently meet the medication needs for more than six hundred hospital patients. I was directly involved with the preparation and delivery of urgent medications to critical patients, meeting time-to-floor benchmarks while on shift. I also designed a new stock labelling and organization system to mitigate laboratory equipment errors and increase overall efficiency.
Project Manager
Metropolis Management
07.2015 - 09.2019
- For four years, I successfully supervised several project teams of three to five people simultaneously. I organized and led daily team conference calls and Zoom meetings to discuss marketing strategies, sales goals, upcoming events, and client contracts. I compiled and analyzed team performance reports to take corrective actions throughout projects as needed to meet client guidelines and deadlines. Towards this end, I implemented coaching sessions, morale encounters, and training seminars to bolster success. I coordinated annual attendance records, performance evaluations, and market research for two national and numerous regional conferences. I communicated with the Director of Operations and Chief Executive Officer to create a weekly management agenda, discuss project progress, troubleshooting, and collaborate on future endeavors. I managed and consistently updated a roster of more the one hundred thirty-five artists in Google Drive: each with their own master file of contacts, payroll information, contracts, promotional endeavors, and website material. I maintained CRM database of more than fifteen thousand contacts. I developed systems, which generated monthly reports of contact leads for seven regional sales teams to follow up, update, or delete as needed. During this same time, I also served as the Director of Marketing for eighteen months. I collaborated with the Director of Operations to develop and execute a proactive, social content calendar, managing all phases of digital marketing initiatives from concept through delivery and optimization. I independently applied Google Analytics to define customer demographic and implemented SEO resulting in a forty-five percent increase in website engagement. I managed and revamped the social media marketing program, adding over ten thousand new followers across platforms in a three-month period. I developed email marketing strategies that increased open and click rate by 15% leading to additional website engagement and bookings.
Education
High School Diploma - undefined
Curwensville Area High School
Curwensville, PA06.2004
Skills
- Quality inspections
- Quality management
- File management
- Defect tracking
- Inspection documentation
Timeline
Quality Assurance Inspector B
Northrop Grumman
02.2022 - Current
Pharmaceutical Technician
Wellspan York Hospital
03.2020 - 02.2022
Project Manager
Metropolis Management
07.2015 - 09.2019
High School Diploma - undefined
Curwensville Area High School
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