Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hannah Kelly

Summary

I've been in customer service for the last 10 years and have loved every bit of it. I also have large volume  cash handling experience from working in a casino for 5 years. I'm very friendly and outgoing, and recenlt moved to Washington due to my husband being relocated to an new military base, as well as us welcoming our first child. I look forward to new experinces ans starting a new career.​

Overview

8
8
years of professional experience

Work History

Slot attendant

Sycuan casino
El Cajon, CA
04.2011 - 02.2016
As a slot attendant I interacted with guest all day. I handled large cash amount by cashing out guest vouchers as well as handling the paperwork and  transactions for jackpots. I educated customers slot rules of various wagers. Processed customer transactions involving cash, casino vouchers and jackpots. I also worked with high profile guests as well as testing new equipement. I also worked slot tournaments and vip events.

various positions

The Boardwalk
El Cajon, CA
12.2007 - 07.2011
I held many positions at this company. I was a ride attendant where i operated childrens rides.Next I ran the prize counter where i worked the  cash register as well as help guest pick prizes and direct people where to , inventory and ordering of prizes. I was also a party hostess in which i would run a childs party duties included  but not limited to; set up and clean up, food service, cash handling, guest interaction, and training new party hostess.I also worked the cash register at the food counter. Lastly i was a floor manager, this included but not limited to; opening and or closing, fixing arcade games, making sure everyone got their breaks, working with guest, and overall managing the floor.

Education

Associate of Arts - fine arts

Grossmont College
2011

Skills

  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
  • Energetic work attitude
  • Large cash/check deposits expert
  • Adaptive team player
  • Opening/closing procedures

  • Gaming rules
  • Slot marketing techniques
  • Guest services background
  • Cash handling processes and procedures

Accomplishments

helped host the casino's slot tournamentshelped test out new slot cash scanners trained new party hostesses did inventory at the boardwalk as well as helped order for the price counter

Timeline

Slot attendant

Sycuan casino
04.2011 - 02.2016

various positions

The Boardwalk
12.2007 - 07.2011

Associate of Arts - fine arts

Grossmont College

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Hannah Kelly