Kaylee Rocovits

• My duties as a slot attendant are paying out guests when they win over $1,200 (taxable).
• I assist customers with gaming machines and ATMs.
• I perform minor repairs on the gaming machines, such as refilling the printers with paper, so that when the guests are ready to cash out, they can.
• I enforce gaming regulations and rules of the casino.
• Cleaned up spills around the slot area to maintain a safe environment for patrons.
• Checked the validity of jackpots won by players and distributed prizes accordingly.
• Collected money from players and paid out winnings when necessary.
• Assisted customers in understanding how to use different types of gaming machines.
• Assisted technicians during repairs or maintenance activities.
• Responded quickly to customer inquiries regarding rules, regulations, and payouts related to games.
• Maintained a professional attitude with guests while providing excellent customer service.
• Verified the age of customers to ensure they were old enough to play slot machines.
• Dispensed funds for machine jackpots and change for player needs.

• I would gather foods and canned foods as well as toys for the children, depending on the family and the number of that that family has and they will receive toys, whether or not they have children of that age, of the toys that I have to give out.
• I would clean what needed to be cleaned around the food.

• Greeted guests upon arrival and provided them with menus.
• Assisted other departments when needed, such as bussing tables or delivering food orders.
• Managed the dining room layout to maximize the efficiency of staff members.
• Provided excellent customer service by anticipating customer needs.
• Performed light administrative duties such as filing documents and taking messages.
• Managed incoming calls during busy shifts.
• Assisted servers in seating guests by escorting them to their tables.
• Maintained the cleanliness of the lobby area, including wiping down tables and chairs.
• Took reservations over the phone and in person.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Answered the telephone to provide dining information and take reservations.
• Greeted guests and gathered information to seat groups or place them on the waitlist..
• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
• Accommodated guests with children and special needs to promote a comfortable dining experience.
• Collaborated with front-of-house staff to move tables and adjust seating to accommodate customers.
• Notified the server after seating parties in the section to facilitate prompt service.
• Offered seating and other special accommodations to customers according to preferences and dining area volume.
• Answered phones promptly to record and confirm reservations.

Customer Service.

• Greet customers with a smile and provide friendly, efficient service.
• Taking orders accurately and efficiently.
• Handling cash and credit transactions.
• Addressing customer complaints and resolving issues.

Food Preparation and Handling.

• Preparing pizzas according to the Little Caesars standards.
• Measuring ingredients and following recipes.
• Ensuring food safety and sanitation guidelines are followed.

Maintaining the restaurant:

• Keeping the work area clean and organized.
• Cleaning equipment and utensils
• Maintaining the dining area, kitchen, and parking lot.

Other Responsibilities

• Working as part of a team to ensure smooth operations.
• Stocking supplies and managing inventory
• Following all the company's policies and procedures
• Practicing safety and security procedures.