Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanta Weathers

Vicksburg,MS

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Casino Service Representative position. Responsible Individual who has six years of experience in the gaming industry. Over the years, worked with pleasure as a Change Person, Soft Count Attendant, and a Slot Attendant. Have provided exciting customer service experiences in which helped create unforgettable memories. Strong work ethic, work well with others and well under pressure. Ready to help Ameristar achieve company goals and set new records.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Slot Attendant

Ameristar Casino
01.1997 - 04.2000
  • Repaired problems and maintained machines in good working order.
  • Set up new loyalty memberships and updated existing accounts.
  • Dispensed machine payouts and provided change for players.
  • Monitor slot machines to ensure proper operation
  • Interact with customers to answer questions and provide assistance
  • Inspect machines to ensure they are in working order
  • Perform minor repairs on machines as needed
  • Ensure all cash transactions are accurately recorded
  • Pay out jackpots to winners
  • Enforce gaming regulations and rules
  • Address customer complaints in a timely and professional manner
  • Monitor and control the flow of customers in the gaming area

Soft Count Attendant

Ameristar Casino
04.1996 - 01.1997
  • Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail
  • Conducts all facets of the count from the opening of the boxes, counting of the drop, verification of documentation and bundling of currency to the final reconciliation of totals, as well as any other related tasks
  • Knowledge of AS/400 computer system, and 10-key
  • calculator
  • Ability to communicate effectively with subordinates, coworkers, and management
  • 1 R. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
  • Push and pull heavy carts, lift coin bags weighing over 50 pounds
  • Responsible for running money through the Glory GSA 500 for count
  • Operating Equipment that counts, sorts, and straps, all monies
  • Hand strapping and balancing money collected and counted

Slot Attendant & Change Person

Rainbow Casino
07.1994 - 04.1996
  • Exchanges coins for customer's paper money in slot machine area of gambling establishment: Walks and carries money belt in assigned section to exchange size and value of coins desired by customers.
  • Listens for jackpot alarm bell, issues payoffs, and obtains customer's signature on receipt when winnings exceed amount contained in machine.
  • Issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine.
  • Operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift and audit money in drawers.
  • Work in and monitor an assigned area on the casino floor where slot machines are located.

Education

Master of Arts - Guidance And Counseling

Alcorn State University
Lorman, MS
05.2008

Bachelor of Arts - Sociology

Jackson State University
Jackson, MS
05.2007

Skills

  • Customer Service
  • Teamwork
  • Interpersonal Skills
  • Accurate money handling
  • Time Management
  • Attention to Detail
  • Organizational Skills
  • Problem-Solving
  • Computer Knowledge
  • Multitasking Abilities
  • Communication

Certification

  • Licensed : state of Ms. licensure- Guidance and Counselor / Social Studies(7-12)

Timeline

Slot Attendant

Ameristar Casino
01.1997 - 04.2000

Soft Count Attendant

Ameristar Casino
04.1996 - 01.1997

Slot Attendant & Change Person

Rainbow Casino
07.1994 - 04.1996

Master of Arts - Guidance And Counseling

Alcorn State University

Bachelor of Arts - Sociology

Jackson State University

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Shanta Weathers