Hannah Kepford
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Catering Staff Member
Mayday Supplies
06.2024 - Current
- Provided excellent service under high-pressure situations, ensuring smooth operations.
- Provided friendly, courteous service to create memorable moments for clients.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
- Achieved safe food handling practices by following all necessary guidelines and procedures.
- Cleaned and organized kitchen stations to promote team efficiency.
- Ensured timely food preparation and delivery for seamless delivery execution.
MARKETING MANAGER
Blair Meat Market
04.2022 - 05.2024
- Enhanced social media engagement across diverse online platforms.
- Drove significant sales growth through targeted online marketing strategies.
- Developed comprehensive marketing plans with daily, weekly, and monthly objectives.
- Collaborated with local newspapers and marketing agencies to boost business visibility.
- Executed effective communication with customers via phone, website, and social media.
- Managed and maintained business website for optimal performance.
- Produced professional food photography to elevate brand image.
- Conducted professional video editing to create engaging promotional content.
CUSTOMER SERVICE
Blair Meat Market
08.2021 - 05.2024
- Managed front-end operations for meat market, processing orders and handling customer inquiries.
- Assisted front-end manager in training and supervising customer service staff.
- Processed fully cooked meat products and performed various deli tasks efficiently.
- Collaborated with butchers and meat cutters to ensure quality and precision.
- Identified and categorized each cut of beef, hogs, and lambs accurately.
- Tagged, bagged, and weighed cuts while adhering to USDA standards.
- Completed USDA raw meat regulation paperwork for HACCP plan compliance.
- Operated effectively in a fast-paced environment, maintaining high service standards.
WORSHIP DIRECTOR RESIDENT
Reach Church
09.2020 - 10.2022
- Managed a team of over fifty musicians to ensure cohesive Sunday morning worship experiences.
- Led weekly small team meetings to enhance collaboration and communication.
- Trained individuals in leadership, vocal and instrumental skills, camera operation, stage lighting, audio engineering, and database entry.
WAITRESS
Fernandos
05.2020 - 08.2022
- Delivered exceptional customer service, enhancing guest dining experiences.
- Greeted and served customers while managing multiple front-of-house responsibilities.
- Took food and beverage orders using software and order slips, ensuring accuracy.
- Correctly communicated order details to kitchen staff for efficient meal preparation.
- Maintained cleanliness of tables and tableware, adhering to sanitation guidelines.
- Remained calm under pressure, providing consistent service during peak hours.
IN-HOME DAYCARE
Christina Mether
05.2018 - 08.2019
- Supported daycare owner in childcare, activity planning, and meal preparation.
Facilitated communication with parents regarding children's needs and daily activities.
Education
HIGH-SCHOOL DIPLOMA -
Sunset Ridge Homeschool Academy
05.2020
Skills
- Digital marketing strategies
- Team leadership
- Customer service excellence
- Photo and video editing
- Telephone communication
- Data management
- Organizational skills
Timeline
Catering Staff Member
Mayday Supplies
06.2024 - Current
MARKETING MANAGER
Blair Meat Market
04.2022 - 05.2024
CUSTOMER SERVICE
Blair Meat Market
08.2021 - 05.2024
WORSHIP DIRECTOR RESIDENT
Reach Church
09.2020 - 10.2022
WAITRESS
Fernandos
05.2020 - 08.2022
IN-HOME DAYCARE
Christina Mether
05.2018 - 08.2019
HIGH-SCHOOL DIPLOMA -
Sunset Ridge Homeschool Academy
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