Hannah Kuehn
Summary
As a server at Tijuana Flats, I deliver excellent customer service and quality food in a fast-paced environment. I am a certified trainer, meaning I coach and mentor new hires on the standards of the restaurant. I am currently pursuing a Bachelor of Business Management/Entrepreneurship at Florida Atlantic University. I have earned my Associates in Arts at Palm Beach State College. I am highly motivated with an ability to adapt on the fly and provide exceptional customer service.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Tijuana Flats
06.2020 - 09.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Ensuring customer satisfaction
- Collaborating and communicating with other staff members
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Management Trainee Intern
Enterprise Rent-A-Car
09.2024 - 12.2024
- Assisted in financial analysis to help optimize company resources and reduce overall costs.
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
- Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
Education
Bachelor of Arts - Business Administration And Management
Florida Atlantic University
Boca Raton, FL05.2025
Associate of Arts - Business Administration And Management
Palm Beach State College
Boca Raton, FL08.2022
High School Diploma -
Highlands Christian Academy
Pompano Beach, FL05.2021
Skills
- Customer Satisfaction
- Exceptional communication
- Detail Oriented
- Order Management
- Food safety understanding
- Guest Relations Management
- Cleanliness
- POS System Operation
- Cash Handling
- Organization
- Guest service
Timeline
Management Trainee Intern
Enterprise Rent-A-Car
09.2024 - 12.2024
Restaurant Server
Tijuana Flats
06.2020 - 09.2024
Bachelor of Arts - Business Administration And Management
Florida Atlantic University
Associate of Arts - Business Administration And Management
Palm Beach State College
High School Diploma -
Highlands Christian Academy
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