Hannah Penner
Student
Vancouver,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent interpersonal relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact success. Dedicated to applying training, monitoring and morale-building abilities to enhance student engagement and boost performance.
Overview
17
17
years of professional experience
2
2
Languages
6
6
years of post-secondary education
Work History
Company Manager
THE ART OF WILD ROOTS LANDSCAPING LTD.
05.2023 - 12.2023
- Field manager responsible for design consultations, project estimates and installations, and invoicing clients
- Creating digital landscape and garden designs for clients and managing company social media pages
- Attending to client questions and complaints
- Troubleshooting plant and soil health and providing plant care plans for clients
- Training new employees, purchasing materials, and completing general garden maintenance and hardscape installations.
- Mentored junior team members, instilling a culture of continuous learning and professional development among staff.
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
- Coordinated cross-functional teams on various projects, ensuring timely completion within budget constraints.
Team Manager
PLANTWISE LANDSCAPE DESIGN AND MAINTENANCE
03.2021 - 12.2022
- Team leader responsible for delegating tasks, training new employees, accommodating client requests, and purchasing needed supplies
- Plant care: perennials, annuals, bulbs, fruits, vegetables, and lawns
- Pruning, hedge trimming, and topiary
- Garden maintenance, garden and hardscape installations.
- Achieved project deadlines consistently by closely monitoring progress and proactively addressing any potential roadblocks.
MENTAL HEALTH WORKER
PHS community services society
02.2019 - 12.2021
- Mental Health Support in social housing projects at various locations around Vancouver
- First responder and assessment of emergencies, particularly overdose response
- Support residents with practical daily needs, including mental health and home support, distribution of medications, preparing meals, distributing harm reduction supplies, providing assistance to medical appointments, security, janitorial services.
- Kitchen shifts: Creating meal plans and preparing simple and full meals for over 800 residents at different housing projects, delivering meals to projects, and serving/handing out meals.
- Actively participated in professional development opportunities to stay current on best practices in mental healthcare delivery.
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Contributed to the development of a safe and therapeutic milieu by enforcing policies and procedures in accordance with regulatory guidelines.
Small Business Owner and Operator
RAVEN AND MOON DESIGNS
09.2009 - 02.2019
- A creative business specializing in handcrafted silver jewelry and leatherwork.
- Responsible for all aspects of the company: Design, Production, Sales, Marketing, Purchasing, Inventory, Accounting and Customer Service.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Education
Bachelor of Arts - Sociology / International Relations
University of British Columbia
Vancouver, BC 09.2019 - Current
Pattern Drafting - Fashion Design
Pacific Design Academy
Victoria, BC 09.2009 - 12.2009
High School Diploma -
South Kamloops Secondary School
Kamloops, BC 09.2001 - 06.2006
Skills
Attention to DetailsDeterminationDedicationIntegrityDependabilityAdaptabilityWillingness to LearnCritical thinkingCreative Problem-SolvingInterpersonal skillsConflict ManagementDe-escalationActive listeningCommunicationTechnical, Academic, and Journalistic WritingEditing, Proofreading, Style CorrectionsWebsite ManagementSociological ImaginationLinguisticsDiversity, Inclusion, and EquityPhysically Fit
Staff Training and Development
Operations Management
Awards And Acknowledgements
- University Women's Club of Vancouver Mary Kelly Memorial Bursary – 2023
- Student Scholarship in Arts – 2022 – Merit-based award granted through faculty recommendation.
- Alma Mater Society Student Bursary – 2022
- Trek Excellence Scholarship for Continuing Students – 2022 & 2020 – Award granted to the top continuing students in the top 5% of their year.
- UBC Blue & Gold Bursary – 2021 – Support for deserving students with financial need.
Transcript
UBC, Bachelor of Arts, Sociology, International Relations,
SOCI 495E/599D, Advanced Studies in Sociology: Demography of Disaster, In progress, 2024
SOCI 420, Sociology of the Environment, In progress, 2024
PPGA 391A, Human Rights in a Globalized World: Interdisciplinary Perspectives and Practical Applications, In progress, 2024
POLI 366, International Political Economy, In progress, 2024
SOCI 414, Feminist Theory, 89%, 2023
SOCI 415, Theories of Family and Kinship, 87%, 2023
SOCI 479, Social Determinants of Health, 88%, 2023
SOCI 328, Social Statistics I, 87%, 2023
SOCI 380, Survey Methods, 90%, 2023
POLI 351, Environmental Politics and Policy, 88%, 2023
POLI 341C, Philosophies of Dispossession and Indigenous Political Philosophy, 92%, 2023
ASIC 220, Interdisciplinary approaches to Sustainability, 93%, 2023
SOCI 440, Economic Sociology, 89%, 2022
POLI 260, Intro to Global Politics, 90%, 2022
GEOG 310, Environment and Sustainability, 86%, 2022
ECON 310, Intro to Microeconomics, 71%, 2022
SOCI 310, Sociology of Canadian Society, 92%, 2022
SOCI 302, Ethnic and Racial Inequality, 94%, 2022
SOCI 240, Introduction to Social Interaction, 90%, 2022
LING 201, Linguistic Theory and Analysis II - Syntax and Semantics, 100%
2022, LING 200, Linguistic Theory and Analysis I - Phonetics and Phonology, 98%
2021, LING 222, Language Acquisition, 87%, 2021
LING 100, Intro to Languages and Linguistics, 91%, 2021
SPAN 221, Intro to Hispanic Literature, 90%, 2022
SOCI 301, Sociology of Development and Underdevelopment, 91%, 2021
COGS 200, Intro to Cognitive Systems, 77%, 2021
PHIL 220, Symbolic Logic, 80%, 2020
PSYC 101, Intro to Biological and Cognitive Psychology, 80%, 2020
SOCI 217, Research Methods, 83%, 2020
SPAN 401, Upper Intermediate Spanish I Translation and Interpretation, 91%, 2020
SPAN 302, Intermediate Spanish II, 90%, 2020
SPAN 280, Unfinished Revolutions, 93%, 2020
SOCI 102, Inequality and Social Change, 85%, 2020
SOCI 101, Social Interaction and Culture, 76%, 2020
ENGL 100, Queer Historical Fictions, 55%, 2020
HIST 102, World History from 1500 to the Twentieth Century, 82%, 2019/2020
SPAN 301, Intermediate Spanish I, 91%, 2019
SPAN 206, Conversational Spanish I, 92%, 2019
ANTH 100A, Intro to Cultural Anthropology, 95%, 2019
Publications
"Constructed Vulnerability and Climate Crises in Africa: Perspectives and Feminist Economic Alternatives," Sojourners Undergraduate Journal of Sociology, 2024
Volunteer Experience
- Wilderness Committee, Vancouver, B.C., Trail building and Maintenance, Clearing overgrowth and repairing walking paths.
- Disabilities Without Poverty, Vancouver, B.C., 2024, Community engagement Shaping the Canada Disability Benefit
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Company Manager
THE ART OF WILD ROOTS LANDSCAPING LTD.
05.2023 - 12.2023
Team Manager
PLANTWISE LANDSCAPE DESIGN AND MAINTENANCE
03.2021 - 12.2022
Bachelor of Arts - Sociology / International Relations
University of British Columbia
09.2019 - Current
MENTAL HEALTH WORKER
PHS community services society
02.2019 - 12.2021
Pattern Drafting - Fashion Design
Pacific Design Academy
09.2009 - 12.2009
Small Business Owner and Operator
RAVEN AND MOON DESIGNS
09.2009 - 02.2019
High School Diploma -
South Kamloops Secondary School
09.2001 - 06.2006