Hannah Livingstone
Bow
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Property Manager
Self-employeed
06.2022 - Current
- Manage and maintain two short-term rental properties with a 5-star rating for both locations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored renter/tenant behavior and implemented corrective action to maintain order in assigned properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Delivered emergency 24-hour on-call service for renter/tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Office Manager
J & T Wood Grinding Equipment, LLC
06.2016 - Current
- Manage all aspects of an office including Accounts Payable/Receivable, paying bills, typing letters, and filling out legal and government forms.
- Completed State Forms, Permits, and Registrations through the State of New Hampshire for an LLC for the purpose of maintaining a legal business as well as transporting heavy equipment, general trucking, and dealership.
- Worked with insurance: mailing claims, explaining benefits, filing, entering data into computer, calling insurance companies, and getting referrals.
Legal and Case Work Experience
State of New Hampshire, Department of Safety
05.2014 - 05.2016
- Worked multiple cases simultaneously from initial reports to criminal investigation all the way through to resolution.
- Worked in detectives for a year.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Provided professional services and support in a dynamic work environment.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Customer Service
- Displayed helpful attitude and expertise in assisting customers to complete forms, answered questions consistently, and exhibited outstanding customer service skills in all situations.
- Greeted clients in a friendly and professional manner, quickly assessing clients’ needs and providing information to appropriate resource.
- Answered a 3-line phone explaining services, handled emergencies efficiently, forwarding calls to proper departments and/or taking accurate messages for a staff of 10 and more.
- Worked closely with a diversity of patients every day in a fast-paced doctor’s office resolving customer complaints to satisfaction of customer and company.
Education
High School Diploma -
Woodstock High School
Woodstock, NB, CanadaAssociate of Arts - Business Administration
American Intercontinental University
Bachelor of Science - Multi-Disciplinary, Concentration in Business
Liberty University
Skills
- Excellent public relations, written, and verbal skills
- Ability to work independently or in a team environment
- Detail-oriented, organized, and courteous professional able to work with diverse groups of people
- Has Training, Background, and Experience in law enforcement
- Has Experience and Training in handling difficult situations involving emotional people or children
- Also trained in conflict resolution through effective communication
- Many years of experience using QuickBooks, Microsoft Office, and accounting
- Experience handling large financial transactions daily: writing checks, making deposits, and wire transfers
- Manages a rental property to include bookings, scheduling all property maintenance, handling renters’ questions, and resolving issues
Certification
Professional Certifications: Law Enforcement Certification
Timeline
Property Manager
Self-employeed
06.2022 - Current
Office Manager
J & T Wood Grinding Equipment, LLC
06.2016 - Current
Legal and Case Work Experience
State of New Hampshire, Department of Safety
05.2014 - 05.2016
Customer Service
Associate of Arts - Business Administration
American Intercontinental University
Bachelor of Science - Multi-Disciplinary, Concentration in Business
Liberty University
High School Diploma -
Woodstock High School