Patient Service Clerk
Hannah Locke
Daphne,AL
Summary
Highly skilled, compassionate, and results-oriented professional seeking to add extensive value to a professional, motivated team. Strengths include exhibiting keen attention to detail when dealing with clients' needs, strong analytical skills in the healthcare industry, and critical thinking abilities in demanding environments. Committed to providing quality, customer-centered service to help organizations achieve optimal outcomes. Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
3
3
Work History
Patient Service Clerk
Infirmary Health
2022.04 - Current
- Manages multi-line phone systems and provides administrative support within an assigned area involving interactions with levels of management and staff
- Provides and collects all necessary HIPAA documentation to patients to ensure quality service and optimum results
- Greets patients and vendors in a professional manner and provided instructions while enforcing company guidelines.
Care Access Representative
USA Health
2021.01 - 2022.01
- Coordinated effective communication between patients and members of their primary health care benefits
- Organized patient files and medical records to ensure seamless office operations
- Demonstrated a high level of professionalism, maintained clean work station and maintained a sanitary environment for patrons.
Sales Representative
Express Clothing
2020.10 - 2021.01
- Maintained accuracy by reconciling cash drawer and restoring adequate cash and coins for transactions
- Resolved issues with POS systems, card readers, and receipt printers, independently, to prevent customer delays.
Cashier
Winn Dixie
2019.10 - 2020.05
- Verified currency with counterfeit pens, coin(s) examination, and refusal of foreign currency
- Used POS system to scan, weigh, and enter pricing for merchandise.
Education
Advanced High School Diploma -
Jackson High School
Jackson, ALSkills
- Project Management
- Adaptability and Agility
- Optimal Communication Skills
- Web Analysis
- Prescription Data Entry
- Administrative Operations
- Pharmacological Knowledge
- Calculating Insurance Coverage
- Mathematical Proficiency
- Healthcare Management
- Payment Collection
- Retail Planning
- Medical Billing & Invoicing
- Insurance Verifying
- Medical Terminology
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Patient Service Clerk
Infirmary Health
2022.04 - Current
Care Access Representative
USA Health
2021.01 - 2022.01
Sales Representative
Express Clothing
2020.10 - 2021.01
Cashier
Winn Dixie
2019.10 - 2020.05
Advanced High School Diploma -
Jackson High School