Hannah Marek
Engel & Volkers, Marco Island, Florida
Naples
1
Certification
24
years of professional experience
Highly productive and organized, striving to provide the best service possible. Reliable, self-motivated, and punctual with strong customer service skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Real Estate Advisor
4 Years 5 Months- Licensed Real Estate Advisor in the state of Florida specializing in residential property sales in Marco Island and the surrounding area.
- Provide clients with valuable insights on the property market of Marco Island and Naples for optimized decision making on buying, selling, and renting properties.
- Executed marketing strategies for property sales through targeted advertisements, open houses, and listings on multiple listing services.
- Preparation of legal real estate documents, such as listing agreements and contracts.
- Facilitated negotiations between buyers and sellers to streamline escrow processes.
School Office Administrator
1 Year 2 Months- Supported administrative and organizational processes within the school to enhance operational effectiveness.
- Key point of contact for pupils, parents, visitors, contractors and teachers.
- Responded to incoming enquiries efficiently and courteously, ensuring prompt and accurate information delivery.
- Maintained and updated electronic information and database systems to facilitate effective information dissemination and school operations.
Office Manager
11 Years 8 Months- Oversaw and ensured the efficient running and profitability of our family-owned 150-seat restaurant and bar operation.
- Managed financial reporting, including tax preparation, invoicing, accounts payable, and bookkeeping tasks, ensuring compliance and accuracy.
- Managed daily and weekly payroll operations, ensuring accurate completion and timely filing of payroll taxes for all associates.
- Monitored and tracked invoices and payments to maintain accurate accounts receivable and payable.
- Managed and optimised food and labour expenses.
- Managed and optimized food and labour expenses.
- Oversaw client bookings, reservations, and private events.
- Consistently ensured that the restaurant maintains a high level of customer satisfaction by closely monitoring the dining experience.
- Efficiently resolve problems or concerns to the satisfaction of all involved parties.
Business Development Manager
1 Year 4 Months- Developed new group, catering, and transient business opportunities for the hotel.
- Managed conference and banqueting sales team, introduced new clients, conducted property show rounds, and showcased hotel facilities to ensure exceptional customer service.
- Developed strategic partnerships with local businesses to enhance brand visibility and drive revenue growth.
- Identified and pursued new market opportunities, expanding client base through targeted outreach efforts.
- Collaborated with marketing teams to create promotional campaigns, increasing customer engagement and loyalty.
Senior Sales Manager
6 Months- Worked as part of the prestigious Marriott London Sales team, representing 18 Marriott and Renaissance hotels in Central London and the surrounding areas. Key tasks included:
- Developed relationships with new clients and strengthened existing client relationships, resulting in increased future bookings and business opportunities for the group.
- Leveraged negotiating skills and creative selling to secure business opportunities and negotiate contracts for the group.
- Managed all incoming hotel and catering enquiries promptly, optimizing business opportunities and maximizing group revenue through effective contract preparation and documentation.
Sales Manager
1 Year 9 MonthsSales Executive
1 Year 3 MonthsConference & Banqueting Diary Supervisor
2 Years 2 MonthsEducation
Real Estate License
BSc (Hons) - Hotel and Catering Management
- The course combined both theoretical studies of management subjects such as Accounting, Law, Marketing, HR Management and Business Strategy; with specific hotel and catering related topics such as Food and Beverage Management and Food Quality.
- GPA: 2.1
Skills
Administrative procedures
Customer service expertise
Organizational support
Effective multi-tasking
Proficient in Microsoft Office
Real estate transactions
Bookkeeping
Scheduling
Property valuation
Real estate software
MLS database
Certification
- First Aid Qualifications
- St John Ambulance First Aid at Work (valid until August 20 2027)
- St John Ambulance Anaphylaxis (valid until August 20 2027)
- St John Ambulance Automated External Defibrillation (valid until August 20 2027)
Timeline
School Office Administrator
Jersey College Preparatory School, Jersey, Channel Islands, UK
09.2024 - 11.2025Read More
Real Estate Advisor
Engel & Volkers, Marco Island, Florida
03.2022 - CurrentRead More
Office Manager
Marek’s Collier House Restaurant, Marco Island, Florida
11.2010 - 07.2022Read More
Business Development Manager
InterContinental Hotels & Resorts, London Park Lane, London, UK
06.2009 - 10.2010Read More
Senior Sales Manager
Marriott International, London Sales Office, London, UK
11.2008 - 05.2009Read More
Sales Manager
Marriott International, London Sales Office, London, UK
02.2006 - 11.2007Read More
Sales Executive
Marriott International, London Sales Office, London, UK
11.2004 - 02.2006Read More
Conference & Banqueting Diary Supervisor
JW Marriott Grosvenor House Hotel, London, UK
09.2002 - 11.2004Read More
University of Surrey
BSc (Hons) from Hotel and Catering Management
Read More
State of Florida
Real Estate License
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