Hannah Markley
Goodlettsville,TN
Overview
11
11
years of professional experience
1
1
Certification
Work History
Training Ambassador
Amazon
08.2021 - Current
- Organized supplementary workshops to reinforce learning objectives, enabling trainees'' success in their respective roles.
- My work ethic has allowed me to train in additional department to assist the organization daily need and run smoothly
- Conducted regular assessments of training effectiveness, refining content for optimal results and continuous improvement.
- Mentored new training ambassadors by sharing best practices and providing constructive feedback on their performance.
- Actively sought feedback from stakeholders about the program's effectiveness, using the insights gathered to refine delivery techniques.
Attendant Care Provider & Home Healthcare Agent
TennCare
08.2017 - 08.2021
- Participated in continuous professional development opportunities to stay current on best practices in attendant care provision.
- Developed strong relationships with local resources such as community agencies, therapists, or support groups that could be beneficial for the patient''s wellbeing.
- Assisted patients with meal preparation, ensuring proper nutrition and adherence to specific dietary guidelines.
- Supported patients'' physical health with regular exercise routines and mobility assistance, promoting independence and overall wellness.
Registered Pharmacy Technician
My Community Pharmacy
01.2015 - 05.2017
- Assisted in compounding technologies such as bio-identical hormone replacement therapy in various forms including creams, capsules, suppositories, ointments, gels, and veterinary medications
- Gained sales experience in durable medical equipment sale of wheelchairs, walkers, rollators and custom fitting individuals for various DME
- Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructins meeting the unique needs of individual patients.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Gained sales experience in cannabidiol (CBD) products that included pain creams, tinctures, oils, mouth mists, and edibles
- Contributed to successful regulatory inspections by following all policies related to controlled substances handling procedures and documentation requirements.
Research Assistant
The University of Chicago Department of Medicine
01.2014 - 12.2014
- My role was to provide administration, clerical, and human resource assistance to the following sections: Endocrinology, Diabetes, Metabolism and Emergency Medicine
- Conducted thorough statistical analyses on collected data sets to derive meaningful conclusions from research findings.
- Maintained up-to-date knowledge of industry regulations by attending professional development seminars and reviewing relevant publications regularly.
- Documented human resources records and maintained confidentiality of sensitive personal information.
Education
Bachelor of Science - Nutrition and Food Science
Middle Tennessee State University
Skills
- Microsoft Office Suite
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Windows (Operating System)
Certification
- Hepatitis C, Medication Errors, HCCS
- HIPAA Compliance, HCCS
- Deficit Reduction Act: False Claims & Employee Protections, HCCS
- Heartsaver First Aid CPR AED Certified, PCA
- Annual Education (Tennessee), PCA
Affiliations
- Sigma Kappa, Gamma Gamma Chapter, Ritual Chairman, 2011 - Alumni
- Leadership Learning Community (LLC), 2011 - 2012
- GetINVOLVED, 2011 - Present
Timeline
Training Ambassador
Amazon
08.2021 - Current
Attendant Care Provider & Home Healthcare Agent
TennCare
08.2017 - 08.2021
Registered Pharmacy Technician
My Community Pharmacy
01.2015 - 05.2017
Research Assistant
The University of Chicago Department of Medicine
01.2014 - 12.2014
Bachelor of Science - Nutrition and Food Science
Middle Tennessee State University
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