Hannah Martin
Lodge,SC
Summary
Dynamic sales professional with a proven track record at Camping World, excelling in customer relations and strategic planning. Enhanced client satisfaction through exceptional service and relationship building, driving significant revenue growth. Skilled in upselling techniques and adept at complex problem-solving, ensuring tailored solutions for diverse client needs.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Sales Representative
Camping World
03.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Cosmetologist
Hair by Hannah
02.2020 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Cocktail Server
Honky Tonk Saloon
05.2018 - 10.2018
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Host
El Pueblo Mexican And Spanish Restaurant
02.2018 - 05.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Cosmetology -
Kenneth Shuler School of Cosmetology
Goose Creek, SC09-2019
Andrew Jackson Academy
Ehrhardt, SC05-2017
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Complex Problem-solving
- Strategic planning
- Team leadership
- Attention to detail
- Product knowledge
Languages
English
Native or Bilingual
Timeline
Sales Representative
Camping World
03.2025 - Current
Cosmetologist
Hair by Hannah
02.2020 - Current
Cocktail Server
Honky Tonk Saloon
05.2018 - 10.2018
Host
El Pueblo Mexican And Spanish Restaurant
02.2018 - 05.2018
Cosmetology -
Kenneth Shuler School of Cosmetology
Andrew Jackson Academy
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