Hannah Martinez
San Antonio,TX
Summary
Accomplished Floral Perishable Representative at HEB Grocery Store, I excelled in elevating customer satisfaction by adeptly resolving complaints, enhancing the company's reputation through superior customer service. Skilled in customer relations and data entry, my goal-oriented approach and product expertise significantly contributed to team success and customer confidence restoration.
Overview
3
3
years of professional experience
Work History
Floral Perishable Representative
HEB Grocery Store
San Antonio, TX
07.2021 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Education
Bachelor Of Arts - Communications
The University of Texas At San Antonio
San Antonio, TXAssociate Of Arts And Sciences - Buisness Association
Northwest Vista College
San Antonio, TX06.2022
Skills
- Customer Support
- Goal-oriented mindset
- Customer Relations
- Sales Support
- Product or Service expertise
- Client Relationship Building
- Revenue Generation
- Up-selling strategies
- Product Promotions
Timeline
Floral Perishable Representative
HEB Grocery Store
07.2021 - Current
Bachelor Of Arts - Communications
The University of Texas At San Antonio
Associate Of Arts And Sciences - Buisness Association
Northwest Vista College