Hannah McCarley
Belmont,MS
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Safety Manager
C2 Industrial
Joshua, Texas
05.2023 - Current
- Inspected facilities regularly for compliance with OSHA standards.
- Led teams of risk management and operational personnel in development of hazard analyses and risk assessments.
- Maintained records of inspection findings, hazard assessments, and corrective actions taken.
- Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
- Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
- Collaborated with Microsoft Office to develop and implement new forms and data sheets across the company.
- Utilized Google Sheets and Microsoft Office to manage safety data and reports.
- Communicated effectively to ensure adherence to safety protocols.
- Managed and organized all HR-related paperwork, ensuring compliance with safety regulations.
Pharmacy Technician
Redmont Pharmacy
Red Bay, Alabama
05.2021 - 05.2023
- Established or maintained medications and other patient profiles.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies pertaining to patients needs.
- Answered telephones to respond to questions or requests.
- Provided guidance on OTC items and confirmed insurance coverage.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Counseled patients on proper medication usage and potential side effects.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Receptionist
World Pet
Red Bay, Alabama
12.2018 - 07.2021
- Monitored office supplies inventory and placed orders.
- Contributed to various projects designated by management.
- Compiled and organized computer-generated reports.
- Handled multi-line phone system with courteous tone, providing general information.
- Welcomed visitors and assisted them.
- Handled appointment bookings and meeting arrangements for the management team.
- Welcomed and guided visitors to designated areas, fostering a hospitable atmosphere.
- Collected and analyzed data for scheduled reports.
- Directed callers to appropriate departments or personnel.
- Maintained an orderly reception area, contributing to a professional atmosphere.
- Assisted multiple departments with administrative tasks, focusing on document prep and data entry.
Education
Associate of Science - Pharmacy
Ultimate Medical Academy
Clearwater, FL07-2021
GED -
Northeast Mississippi Community College
Booneville, MS01-2016
Skills
- Strong Verbal and Written Communication
- Experienced in Utilizing Computer Applications
- Proficient in Organization
- Effective Communication Skills
- Maintains Calmness in Challenges
- Health & safety leadership
- Multi-line telephone operation
- Data entry
- Scheduling
- Customer relations
- Verbal and written communication
Timeline
Safety Manager
C2 Industrial
05.2023 - Current
Pharmacy Technician
Redmont Pharmacy
05.2021 - 05.2023
Receptionist
World Pet
12.2018 - 07.2021
Associate of Science - Pharmacy
Ultimate Medical Academy
GED -
Northeast Mississippi Community College
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