Hannah Mccarthy
Owensboro,KY
Summary
Dynamic individual with hands-on experience in management, possessing a talent for navigating challenges and finding effective solutions. Strong problem-solving skills and proactive approach enable tackling new tasks with confidence. Adaptability, creativity, and a results-oriented mindset define work style. Committed to making meaningful contributions and advancing organizational goals, dedicated to driving success in every endeavor.
Overview
6
6
years of professional experience
Work History
Security Officer
Nighthawk Security
Owensboro, KY
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
House Cleaner
Merry Maids
07.2023 - 01.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Trash Collector
Discount Sanitation
02.2020 - 06.2020
Floater Teacher
Charlotte's web preschool and nursery
Owensboro
07.2020 - 10.2020
Key Holder
Plato's Closet
Owensboro
05.2019 - 02.2020
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Key Holder
Subway
Beaver Dam
11.2018 - 05.2019
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Education
Associate Degree In Nursing -
Owensboro Community And Technical College
Owensboro, KYHigh school diploma -
Ohio County High School
Beaver Dam, KY05.2020
Skills
- Cash Handling
- Merchandising
- Retail Sales
- Sales
- Store Management Experience
- Assistant Manager Experience
- Retail Management
- Cashiering
- Organizational Skills
- POS
- Time Management
- Inventory Control
- Early Childhood Education
- Childcare
- Customer Service
- Experience with Children
Timeline
Security Officer
Nighthawk Security
01.2024 - Current
House Cleaner
Merry Maids
07.2023 - 01.2024
Floater Teacher
Charlotte's web preschool and nursery
07.2020 - 10.2020
Trash Collector
Discount Sanitation
02.2020 - 06.2020
Key Holder
Plato's Closet
05.2019 - 02.2020
Key Holder
Subway
11.2018 - 05.2019
High school diploma -
Ohio County High School
Associate Degree In Nursing -
Owensboro Community And Technical College