Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Mease

Lebanon,PA

Summary

As a Marketing major at West Chester University with additional coursework in Biology, I bring a unique interdisciplinary perspective to my studies and career pursuits. I am a dedicated member of the West Chester National Sales Team, where I compete in local and national sales competitions, gaining hands-on experience in closing deals and navigating real-world sales scenarios. My role with "Happy Thursday," a brand under Coors Banquet, has further honed my skills in marketing and sales as I promote and sell products in dynamic, high-energy settings, such as West Chester bars. This position has strengthened my communication, persuasion, and public speaking abilities. Additionally, as a member of the National Society of Leadership and Success (NSLS), I have developed my leadership skills through supplemental coursework focused on personal and professional growth. My role as a server at the BlueBird Inn has further refined my people skills, teaching me effective upselling techniques and the art of delivering an exceptional customer experience in a fast-paced environment. These diverse experiences have equipped me with a well-rounded skill set in marketing, sales, and leadership, preparing me to excel in a fast-paced, client-focused industry.

Overview

4
4
years of professional experience

Work History

Waitress

Bluebird Inn
Lebanon, PA
01.2021 - Current
  • Assisted in seating guests at tables or booths.
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Organized take-out orders efficiently according to customer requests.
  • Served alcoholic beverages responsibly in accordance with state laws.

Happy Thursday

Wasserman
West Chester, PA
08.2024 - 11.2024
  • As a Brand Ambassador for Happy Thursday, a Coors Banquet brand, I played a key role in promoting and selling beverages at local West Chester bars. When I started, Happy Thursday was relatively new to the market, and my efforts focused on introducing the brand to customers and generating excitement. My responsibilities included engaging with customers, explaining product features, and creating memorable brand experiences. I leveraged my persuasion and communication skills to increase product awareness, boost sales, and foster brand loyalty among patrons. By understanding customer preferences and tailoring my approach accordingly, I helped drive brand engagement in a high-energy setting. This role also enhanced my ability to work in fast-paced environments, adapt quickly, and apply effective sales techniques to meet customer needs and maximize sales results.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Science - Business/Marketing

West Chester University of Pennsylvania
West Chester, PA
05-2025

Skills

  • Sales Negotiation
  • Leadership
  • Adaptability
  • Customer Service
  • Teamwork
  • Critical Thinking
  • Time-Management
  • Brand Promotion
  • Active Listening
  • Networking
  • Goal Orientation
  • Problem-Solving
  • Attention To Detail
  • Data Analysis
  • Event Coordination
  • Relationship Building

Timeline

Happy Thursday

Wasserman
08.2024 - 11.2024

Waitress

Bluebird Inn
01.2021 - Current

Bachelor of Science - Business/Marketing

West Chester University of Pennsylvania
Hannah Mease