Hannah Merrill
Bad Daddy's Burger Bar
Raleigh,NC
1
Certification
5
years of professional experience
Dedicated team member with strong background in customer service and childcare. Skilled in active listening and leadership, fostering trust with clients and colleagues. Experienced in ensuring children's safety and well-being, while engaging them in educational activities. Knowledgeable in household management and effective communication with parents to create a supportive environment.
Work History
Waitress
1 Year 5 Months- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Adapted quickly to high-pressure situations during peak hours, ensuring smooth restaurant operations.
- Trained new staff members on service protocols and restaurant standards to ensure consistency.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Receptionist
8 Months- Greeted and assisted clients, ensuring positive first impressions and excellent customer service.
- Managed scheduling of appointments, optimizing staff availability and client satisfaction.
- Collaborated with team members to streamline front desk operations, improving workflow efficiency.
- Confirmed appointments, communicated with clients, and updated client records.
Private Nanny
2 Years 8 Months- Supervised daily activities and routines for children, ensuring safety and engagement.
- Developed educational and recreational activities to promote physical and cognitive development.
- Adapted care strategies based on individual child needs, ensuring personalized attention and support.
- Built positive and nurturing environments to support children's social and emotional growth.
Education
Bachelor's in Social Work - Major: Social Work, Minor: Anthropology
- [Anthropology Club] Member
- [Second Chance Initiative at NC State University] Member
- [3.96] Social Work GPA
Skills
Team collaboration
Leadership
Reliability and trustworthiness
Active listening
Emotional support
Empathy
Affiliations
National Association of Social Workers (NASW)
Certification
- [Case Management Training], [Elevify] - [11 Hour Course]
- [Medical Social Work Training], [Elevify] - [50 hour Course]
- [Domestic Violence Training], [Elevify] - [59 Hour Course]
Timeline
Waitress
Bad Daddy's Burger Bar
05.2025 - CurrentRead More
Receptionist
Palm Beach Tan
05.2024 - 01.2025Read More
Private Nanny
Toni Soccio
01.2022 - 09.2024Read More
North Carolina State University
Bachelor's in Social Work from Major: Social Work, Minor: Anthropology
Read More