Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Moore

Colorado Springs,CO

Summary

Certified Medical Assistant, excelling in patient care and efficient workflow management. Recognized for enhancing patient experiences through exceptional communication and compassionate service. Skilled in injection administration and adept at multitasking in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Optum
07.2023 - Current


  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

Restaurant Server

Wyndam Hotel/Springs Orleans
01.2022 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.

Host

Bjs Restaurants Inc
05.2021 - 09.2021


  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Education

GED -

Colorado Department of Education
Colorado Springs, CO

Skills

  • Medical terminology
  • Injection administration
  • Patient care
  • Efficient Workflow Management
  • Time management
  • Multitasking and organization
  • Basic life support
  • Guest service
  • Exceptional communication
  • Detail-oriented
  • Customer service

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).

Timeline

Certified Medical Assistant

Optum
07.2023 - Current

Restaurant Server

Wyndam Hotel/Springs Orleans
01.2022 - 12.2022

Host

Bjs Restaurants Inc
05.2021 - 09.2021

GED -

Colorado Department of Education

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Hannah Moore