Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Mortimer

Houston,TX

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Project Manager/Assistant Project Manager/Crew Leader

True Up Companies LLC
08.2021 - 01.2024
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Admin/NIR/General Laborer, Industrial Construction

Southland Employment
10.2020 - 08.2021
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Generated daily productivity records and assisted senior leadership during executive decision-making processes.
  • Maintained organized and clean work areas at all times on job sites.
  • Provided support to skilled trades workers, enabling them to focus on specialized tasks for optimal results.

Daycare Staff

Rover Come Over
09.2019 - 09.2020
  • Supervised and maintained various dog breads.
  • Collaborated with fellow staff members to create a cohesive, effective team focused on providing high-quality care.
  • Prevented potential fights and mishaps by continuously monitoring large open areas.
  • Thoroughly cleaned and maintained daycare areas.
  • Interacted with customers on a professional level including reviewing daily updates/reports.

Sandwich Artist

Subway
12.2017 - 06.2019
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.

Front Girl

Tony's
05.2018 - 05.2019
  • Enhanced customer experience by efficiently greeting and seating guests upon arrival.
  • Handled phone inquiries professionally, providing accurate information about hours, menu items, and reservation availability.
  • Collaborated with team members to ensure seamless communication between front-of-house and back-of-house staff during busy shifts.
  • Trained new employees on restaurant procedures, policies, and customer service standards to maintain consistent performance levels.
  • Resolved guest issues promptly and courteously, preserving customer loyalty and reputation of the establishment.
  • Contributed to increased sales by upselling menu items when appropriate while maintaining a genuine rapport with guests.
  • Coordinated daily tasks such as restocking supplies and cleaning common areas, maintaining an inviting environment for patrons.
  • Participated in regular staff meetings to stay up-to-date on promotions, policy changes, or other important information affecting daily operations.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Graduated -

Leipsic High School
Leipsic, OH
05.2019

Skills

  • Proficient with Microsoft Word & Google Docs
  • Adaptive team oriented worker
  • Strong organizational skills and scheduling
  • Able to sit or stand for extended periods of time
  • Customer service expert
  • Creative problem solving
  • Multi-task management
  • Courteous demeanor
  • Hands on learner
  • Project Management
  • Project Tracking
  • Cost Control
  • Risk Management
  • Project Scope

Certification

  • OSHA Forklift & Aerial Lift Certified
  • OSHA 30 Certified

Timeline

Project Manager/Assistant Project Manager/Crew Leader

True Up Companies LLC
08.2021 - 01.2024

Admin/NIR/General Laborer, Industrial Construction

Southland Employment
10.2020 - 08.2021

Daycare Staff

Rover Come Over
09.2019 - 09.2020

Front Girl

Tony's
05.2018 - 05.2019

Sandwich Artist

Subway
12.2017 - 06.2019

Graduated -

Leipsic High School

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Hannah Mortimer