Hannah Mullins
Brodhead,KY
Summary
I am a hardworker who is interested in finding a job to help me kickstart my life. I am an exceptionally fast learner, and I am very eager to develop new skills and learn new things. I am organized, have exceptional time management skills, and possess a wide array of computer knowledge.
Overview
8
8
years of professional experience
Work History
General Clerk
Exela Technologies
Mt. Vernon, KY
09.2024 - Current
- Inputted data into the company's database system.
- Scanned documents and images into computer systems accurately and efficiently.
- Processed large volumes of incoming documents in a timely manner while ensuring accuracy standards were met.
- Created digital records of paper documents using specialized scanning software.
- Utilized various software applications to manage large volumes of electronic records.
- Assigned descriptive terms to documents based on content analysis.
- Reviewed and analyzed documents to determine relevance, accuracy, and completeness of indexing information.
- Filed paperwork according to standard operating procedures and entered data points into tracking system.
Ophthalmic Technician
Eye Care Center
Richmond, KY
08.2023 - 09.2024
- Prepared patients and administered basic eye exam tests.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Wrote, edited and filed patient medical records, maintaining confidentiality.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Motivated and supported patients in navigating treatment for chronic eye conditions.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Ophthalmologist Technician 40 Hrs Per Week
Southern Kentucky Eye Center
Somerset, KY
11.2022 - 07.2023
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Advised patients on ocular medications, dressings and contact lenses.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Wrote, edited and filed patient medical records, maintaining confidentiality.
- Conducted follow-ups with patients to evaluate progress, promote continuity of care and improve health outcomes.
- Authorized refills for patient prescriptions, keeping careful track of medications and side effects.
- Organized and updated patient charts to incorporate insurance carrier changes.
Cashier
Lowe's
Somerset, KY
05.2022 - 11.2022
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and carefully bagged purchases to prevent merchandise breakage.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Barista
Starbucks
Somerset, KY
08.2021 - 05.2022
- Operated cash register, collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Educated customers on beverage menu items and provided samples of daily brews.
Cashier
Little Caesars Pizza
Brodhead, KY
08.2019 - 08.2021
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Student Printing Services Assistant
Eastern Kentucky University
Richmond, KY
02.2019 - 08.2020
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Managed lamination process by observing cure time and surface temperature to adjust for quality results.
- Answered student, family and visitor questions with friendly and knowledgeable support.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Student Lab Assistant
Eastern Kentucky University
Richmond, KY
01.2020 - 05.2020
- Performed troubleshooting and diagnosis on lab equipment to restore functionality.
- Supervised faculty members and students to promote lab safety and mitigate hazards.
- Defined and executed preventive maintenance schedule for lab equipment and building systems.
- Managed daily lab sessions and scheduled lab work appointments to support student needs.
Student Mailroom Assistant
Eastern Kentucky University
Richmond, KY
02.2018 - 08.2019
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Weighed parcels, calculating costs based on type, total weight, and final destination.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Answered telephones, directed calls and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Reviewed files, records and other documents to obtain information or respond to requests.
Skills
- Solid problem solver
- Calm under pressure
- Speedy and efficient
- Possess exceptional typing and computer skills
- Communication
- Efficient time management
- Exceptional organization skills
References
Randy Brown
Phone number: (606)-224-3827
Hillary Wilson-Yue
Phone number: (808)-383-4835
Alex Dougherty
Phone number: (270)-668-5493
Lynda Brown
Phone number: (606)-224-3825
Timeline
General Clerk
Exela Technologies
09.2024 - Current
Ophthalmic Technician
Eye Care Center
08.2023 - 09.2024
Ophthalmologist Technician 40 Hrs Per Week
Southern Kentucky Eye Center
11.2022 - 07.2023
Cashier
Lowe's
05.2022 - 11.2022
Barista
Starbucks
08.2021 - 05.2022
Student Lab Assistant
Eastern Kentucky University
01.2020 - 05.2020
Cashier
Little Caesars Pizza
08.2019 - 08.2021
Student Printing Services Assistant
Eastern Kentucky University
02.2019 - 08.2020
Student Mailroom Assistant
Eastern Kentucky University
02.2018 - 08.2019