Hannah Mundt
Owatonna,MN
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
Accracare
Owatonna, MN
10.2023 - Current
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Provided ongoing compassionate patient care for each client.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
Guest Services Lead
Owatonna Parks and Recreation
Owatonna, MN
06.2023 - 11.2023
- Delegated tasks to guest service personnel.
- Lead activities and daily operations.
- Managed conflict resolution with customers.
- Operated cash registers, handled cash, and deposits.
- Knowledgeable with Club Prophet software including POS, tee sheets, and memberships.
Camp Counselor/Guest Services
Owatonna Parks and Recreation
Owatonna, MN
06.2016 - 06.2023
- Worked with children of all ages and composed a variety of activities daily.
- Taught life skills such as fishing, archery, kayaking, and geocaching.
- Wrote curriculum for program activities.
- Established and built relationships with campers to ease fears in new environment.
Sales Associate
Old Navy
Woodbury, MN
08.2019 - 07.2022
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
Education
Bachelor of Arts - Psychology
University of Wisconsin - River Falls
River Falls, WI05-2025
High School Diploma -
Owatonna Senior High School
Owatonna, MN06-2020
Skills
- Strong Leadership
- Customer Service
- Conflict Management
- Activity Planning
- Group Activity Implementation
- Problem-Solving
- Creative Mindset
Timeline
Personal Care Assistant
Accracare
10.2023 - Current
Guest Services Lead
Owatonna Parks and Recreation
06.2023 - 11.2023
Sales Associate
Old Navy
08.2019 - 07.2022
Camp Counselor/Guest Services
Owatonna Parks and Recreation
06.2016 - 06.2023
Bachelor of Arts - Psychology
University of Wisconsin - River Falls
High School Diploma -
Owatonna Senior High School