Hannah Williamson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
CPAP TECHNICIAN
Hometown Medical
814 Belmont St.
02.2025 - Current
- Coordinated CPAP equipment orders and inventory management to ensure timely supply for patient needs.
- Implemented patient education programs on CPAP usage, improving compliance rates significantly.
- Collaborated with healthcare providers to assess patient requirements and adjust treatment plans accordingly.
- Conducted quality assurance checks on CPAP devices, ensuring adherence to safety standards and protocols.
- Streamlined data entry processes for patient records, enhancing accuracy in tracking therapy outcomes.
- Led training sessions for new staff on CPAP operations and customer service best practices.
- Developed operational guidelines that improved workflow efficiency within the CPAP coordination team.
- Provided exceptional customer service, addressing patient inquiries and concerns in a timely manner.
Chiropractic Assistant/Receptionist Administrator
Louisiana Accident And Injury Care
Tallulah, LA
01.2022 - 12.2024
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Input patient data into computer system using Chirotouch and checked information for accuracy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Prepared lab specimens for diagnostic evaluation.
Medical Office Specialist
Medcentris
Vicksburg , MS
12.2018 - 07.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Entered procedure codes and diagnosis codes into medical billing software.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Received, recorded and filed medical payments by check, cash and credit card.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Managed office bookkeeping with insurance billing and patient payments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Medical Receptionist
Mission Primary Care Clinic
Vicksburg, MS
01/ - 12.2018
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Carefully wrote down all phone messages and relayed them to the appropriate personnel.
- Answered the phone by the second ring and greeted callers enthusiastically.
- Checked patient data including insurance, demographic and health history to ensure all information was current.
- Greeted each patient pleasantly and provided the desk sheet for sign-in.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
Paraoptometric
Riverbend Eyecare
Vicksburg, MS
01/ - 01.2015
- Copied, logged and scanned supporting documentation.
- Collect patient data
- Administer routine and technical tests of the patients visual capabilities
- Verified data integrity and accuracy.
- Responded to customer requests via telephone and email.
Cashier
The Home Depot
Vicksburg, MS
03/ - 09.2013
- Took credit card and cash payments and offered change.
- Cleaned and organized register counters.
- Directed customers to store locations.
- Returned any change rendered to the customer after counting it out appropriately.
- Provided customers with information on specials and discount deals.
Education
High School Diploma -
Riverside Christian Academy
Vicksburg, MS2012
Skills
- Strong verbal communication
- Self-motivated
- Document scanning
- Client assessment and analysis
- Extremely organized
- Strong client relations
- MS Word and Excel
- Credit and Collections
- Updating Customer Accounts
- Payment Scheduling
- Overdue Balance Detection
- Credit Accounts
- Financial Recordkeeping
Timeline
CPAP TECHNICIAN
Hometown Medical
02.2025 - Current
Chiropractic Assistant/Receptionist Administrator
Louisiana Accident And Injury Care
01.2022 - 12.2024
Medical Office Specialist
Medcentris
12.2018 - 07.2020
Medical Receptionist
Mission Primary Care Clinic
01/ - 12.2018
Paraoptometric
Riverbend Eyecare
01/ - 01.2015
Cashier
The Home Depot
03/ - 09.2013
High School Diploma -
Riverside Christian Academy