Hannah Odom
Summary
Adept Certified Pharmacy Technician with hospital experience, excelling in medication dispensing and problem-solving. Demonstrated success in enhancing pharmacy operations through expert support in pharmacist collaboration and insurance billing, ensuring optimal drug therapy outcomes and streamlined insurance processes. Specializes in aseptic and compounding techniques, underpinned by a strong foundation in pharmacy law compliance. Capable team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
HCA
03.2022 - 02.2024
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Managed insurance billing processes, resolving any discrepancies or issues to maintain consistent revenue flow for the pharmacy.
- Collaborated with pharmacists to optimize drug therapy outcomes for patients through comprehensive medication reviews.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Certified Pharmacy Technician
HCA (PMC)
05.2019 - 03.2022
- Maintained a safe work environment by adhering to strict sterile compounding procedures and following infection control protocols.
- Supported the implementation of new technology solutions within the pharmacy, streamlining workflows while minimizing disruption to daily operations.
- Demonstrated expertise in specialty areas such as oncology or pediatrics through targeted training programs leading to enhanced patient care.
- Improved workflow efficiency through regular maintenance of automated dispensing systems and equipment troubleshooting as necessary.
- Contributed to regulatory compliance by maintaining accurate records for controlled substances and conducting periodic audits.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Education
Associate of Science - Pharmacy Technology
Chattanooga State Community College
Chattanooga, TN05.2019
Skills
- Problem-solving skills
- Insurance Billing
- HIPAA Regulations
- Medication Dispensing
- Manual and automated medication dispensing
- Pharmaceutical Calculations
- Pharmacist support
- Pharmacy Law Compliance
- Aseptic Techniques
- Drug Classification Knowledge
- Compounding Techniques
- Sterile technique
Certification
- CPhT - Certified Pharmacy Technician
- Licensed CPhT - 71048
REFERENCES
Megan Hixson
Lead Pharmacy Tech
4236184315
Christopher Bowers
Pharmacy Operations
4236809534
Klarissa Welch
CPhT
6155808396
Timeline
Certified Pharmacy Technician
HCA
03.2022 - 02.2024
Certified Pharmacy Technician
HCA (PMC)
05.2019 - 03.2022
Associate of Science - Pharmacy Technology
Chattanooga State Community College
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