Hannah Ojha
Kissimmee,Florida
Summary
Experienced HR student with a strong background in childcare as a nanny, as well as retail sales expertise gained from roles at J.Crew and Disney merchandise. Demonstrated ability to effectively manage diverse responsibilities while providing exceptional customer service. Passionate about human resources with a dedication to learning and applying HR principles in both academic and practical settings.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Merchandise Associate
Walt Disney World Resort
Orlando, FL
07.2023 - Current
- Enhanced guest experiences by providing exceptional customer service and maintaining a positive attitude.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Collaborated with team members to maintain cleanliness and organization of various areas within the park.
- Managed inventory control procedures to ensure accurate counts and minimize product shrinkage.
Nanny
Twinkle Toes Nanny Agency
Orlando, FL
05.2022 - Current
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
Retail Merchandiser
Jcrew Factory
Orlando , FL
08.2019 - Current
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Streamlined inventory management with accurate tracking and timely reordering of products.
- Implemented data-driven strategies for optimizing product assortment and placement, resulting in increased sales.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Shadowing Student
Banfield Animal Hospital
Kissimmee, FL
09.2021 - 11.2021
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Sales Associate
Charlotte Russe Inc.
Orlando, FL
08.2018 - 03.2019
- Applied excellent communication skills and ability to establish rapport to close sales and meet targets.
- Prepared merchandise for sales floor by pricing or tagging.
- Skillfully prepared merchandise for distribution and placement across sales floor.
- Worked collaboratively with team members to drive customer service initiatives, achieving sales goals and increasing feedback scores.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Associate Of Applied Arts - Biology
Valencia College
Orlando, FL 2018.Aug - 2021.May
Bachelor Of Applied Arts - Human Resources
Southern New Hampshire University
Hooksett, NH 2024.01 - Current
Skills
- Stocking and replenishing
- Product promotions
- Product and service sales
- Communication skills
- Excellent people skills
- Flexible schedule
- Cash handling
- Relationship building
- Client service
- Point of sale knowledge
Timeline
Bachelor Of Applied Arts - Human Resources
Southern New Hampshire University
2024.01 - Current
Merchandise Associate
Walt Disney World Resort
07.2023 - Current
Nanny
Twinkle Toes Nanny Agency
05.2022 - Current
Shadowing Student
Banfield Animal Hospital
09.2021 - 11.2021
Retail Merchandiser
Jcrew Factory
08.2019 - Current
Associate Of Applied Arts - Biology
Valencia College
2018.Aug - 2021.May
Sales Associate
Charlotte Russe Inc.
08.2018 - 03.2019
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