Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Hi, I’m

Hannah Olivarez

Gilbert,AZ

Summary

Developed strong customer service and teamwork skills in fast-paced retail environment, focusing on maintaining high standards and efficient operations. Demonstrated ability to handle customer inquiries, resolve issues, and support store initiatives. Seeking to transition into new field, bringing commitment to delivering quality service and fostering positive customer experiences.

Overview

6
years of professional experience

Work History

Costco

Front End Associate
11.2023 - 11.2024

Job overview

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with cross-functional teams to ensure seamless integration of front-end designs with back-end functionality.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
  • Improved team morale and efficiency with regular communication and feedback sessions.

Backyard Taco, Gilbert

Cashier
09.2020 - 07.2021

Job overview

  • Worked closely with the shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.

Tacos Tijuana, Gilbert

Line Cook
03.2019 - 09.2019

Job overview

  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Wrapped up and stored unused food in appropriate containers and placed in the refrigerator to avoid spoilage.
  • Prepared food items such as meats and vegetables.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Interacted with guests to obtain feedback on product quality and service levels.

Education

Apache Trail High School

High School Diploma
05.2023

Skills

  • Customer Assistance
  • Reports and documents
  • Basic math skills
  • Cash Handling
  • Written and verbal communication
  • Multitasker

LANGUAGES

Spanish- Fluent

Timeline

Front End Associate

Costco
11.2023 - 11.2024

Cashier

Backyard Taco, Gilbert
09.2020 - 07.2021

Line Cook

Tacos Tijuana, Gilbert
03.2019 - 09.2019

Apache Trail High School

High School Diploma

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Hannah Olivarez