Overview
Work History
Education
Timeline
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Hannah Oliver

Cincinnati,OH

Overview

3
3
years of professional experience

Work History

Admissions Analyst

VITAS Healthcare
05.2024 - Current
  • Plan and execute audits of Admission documents to ensure completeness and compliance with multiple state regulations, and implement follow-up actions as necessary
  • Review internal processes to identify adherence to company policies and procedures and report findings to management
  • Own the creation, development and implementation of company wide trainings (using Articulate) for approximately 1,000 employees across the country. Responsible for creating recurring monthly trainings for multiple departments, focusing on identified training needs as well as new programs and process updates
  • Monitor and report employee training completion rates to over fifty program leaders on a monthly basis
  • Analyze staffing trends using different variables for multiple programs/departments throughout the company and provide management with recommendations on headcount


Part-Time Accounting Associate

DartPoints
05.2021 - Current
  • Quickly and accurately process customer payments from multiple sources
  • Daily balancing of customer receipts between general ledger and financial institutions
  • Monitor and resolve Accounts Receivable customer tickets
  • Assist in month end reporting duties
  • Update vendor records as necessary
  • Responsible for data migration due to acquisition activity


Admissions Resident

VITAS Healthcare
06.2023 - 05.2024
  • Worked on the National Admissions Team to oversee admissions onto hospice services for over 50 programs across the country
  • Owned the creation, development and implementation of monthly trainings, as well as urgent and on-demand trainings for employees across the country. Monitored and reported on completion rates of trainings
  • Collaborated with interdisciplinary teams to improve the admissions processes, resulting in greater efficiencies and an improved patient and family experience
  • Planned and organized the Directors of Admissions Practicum, including pre-work, facilitator content, lead-up calls, travel logistics, and the agenda for a group of directors from across the country
  • Attended VITAS Builds to further develop my knowledge of PowerBI and Power Apps. Worked on a team to create an app and achieved multiple awards (Overall, Wow Factor, Executive Circle)
  • Participated in community outreach events, fostering positive relationships between VITAS and the community members


Operations Administration Intern

University Of Cincinnati Medical Center
06.2022 - 09.2022
  • Observed collaboration between senior level directors of all hospital departments during daily huddles, quarterly forecasting and other leadership meetings
  • Interacted with both hospital staff and patients during medical procedures and therapy sessions through shadowing rotations of various departments
  • Assisted with special projects as requested


Office Assistant

Jake Sweeney Kia
06.2022 - 05.2023
  • Provided clerical support, addressing routine and special requirements
  • Responsible for maintaining and researching customer records related to automobile purchases
  • Assisted with incoming inventory recordkeeping


Education

Master of Health Services Administration -

Xavier University
Cincinnati, OH
05.2024

Bachelor of Science - Biology

Wofford College
Spartanburg, SC
05.2021

Clemson University
Clemson, SC

Timeline

Admissions Analyst

VITAS Healthcare
05.2024 - Current

Admissions Resident

VITAS Healthcare
06.2023 - 05.2024

Operations Administration Intern

University Of Cincinnati Medical Center
06.2022 - 09.2022

Office Assistant

Jake Sweeney Kia
06.2022 - 05.2023

Part-Time Accounting Associate

DartPoints
05.2021 - Current

Master of Health Services Administration -

Xavier University

Bachelor of Science - Biology

Wofford College

Clemson University

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