Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah O’Neill

Scranton,PA

Summary

Friendly and dependable barista with experience providing fast, attentive customer service in a busy café environment. Skilled in preparing coffee and beverages, handling cash and POS transactions, maintaining a clean and organized workspace, and creating a welcoming experience for customers. Known for strong teamwork, reliability, and staying calm and efficient during busy shifts.

Overview

4
4
years of post-secondary education
7
7
years of professional experience

Work History

Barista

Divi Tree Coffee
Point Pleasant, New Jersey
07.2021 - Current
  • Provided excellent customer service by greeting and assisting patrons promptly.
  • Operated cash register and processed transactions efficiently for customers.
  • Trained new baristas on beverage preparation and customer interaction standards.
  • Created visually appealing beverage presentations to enhance customer experience.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Restaurant Busser

Spanos Ristorante Italiano
Point Pleasant, New Jersey
06.2019 - 12.2021
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Reset tables in a timely manner with clean silverware, napkins and condiments.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
  • Swept floors and removed garbage from dining area.
  • Trained new bussers on proper cleaning techniques and table setup procedures.
  • Followed health and safety regulations to uphold restaurant standards.
  • Provided assistance to other employees when needed during peak business hours.
  • Delivered excellent customer service by being friendly and accommodating guest needs.
  • Transported filled bus tubs to kitchen dishwashing area.

Education

Bachelor of Science - Occupational Therapy

University of Scranton
Scranton, PA
08.2022 - 05.2026

Skills

  • Safe food handling practices
  • Quality control
  • Menu memorization
  • Merchandise presentation
  • Table bussing
  • Speedy and efficient
  • Multitasking and organization
  • Time management
  • Team collaboration
  • Communication skills
  • Customer service

Timeline

Bachelor of Science - Occupational Therapy

University of Scranton
08.2022 - 05.2026

Barista

Divi Tree Coffee
07.2021 - Current

Restaurant Busser

Spanos Ristorante Italiano
06.2019 - 12.2021
Hannah O’Neill