Driven by a passion for excellence in customer service, I excelled at Schitts & Giggles Gift Boutique, enhancing shopping experiences through expert problem-solving and active listening. My proficiency in complaint handling and payment processing significantly contributed to customer satisfaction, showcasing my ability to blend technical skills with interpersonal finesse.
I provided exceptional experience to ensure the best shopping experience for our customers. Schitts & Giggles was a very fun place to shop, so I had to make sure customers were happy and able to enjoy the experience. I assisted customers in selecting gifts, answered inquiries, processed transactions, and resolved any issues or complaints. I was often in charge of manning shopping events and closing the store.