Experienced in fast-paced retail environments, seeking a transition into a new field. Track record demonstrates a strong ability to connect with customers and facilitate positive interactions. Committed to leveraging transferable skills in a dynamic and collaborative setting, excelling and contributing to the success of the team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Gretchen's Hallmark & Lucy's Gift Boutique
08.2022 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about sizing, accessories, and merchandise care.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Collaborated with team members to achieve monthly sales targets.
Education
Legal Studies - Law
Florida State Community College (FSCJ)
Jacksonville, FL
05-2028
Diploma -
Middleburg High School
Middleburg, FL
01.2022
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Reliable and punctual
Goal oriented
Exceptional customer service
Certification
First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Timeline
Sales Associate
Gretchen's Hallmark & Lucy's Gift Boutique
08.2022 - Current
Diploma -
Middleburg High School
Legal Studies - Law
Florida State Community College (FSCJ)
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