Thalia Saldaña
Middleburg
Summary
Experienced in fast-paced retail environments, seeking a transition into a new field. Track record demonstrates a strong ability to connect with customers and facilitate positive interactions. Committed to leveraging transferable skills in a dynamic and collaborative setting, excelling and contributing to the success of the team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Gretchen's Hallmark & Lucy's Gift Boutique
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
Education
Legal Studies - Law
Florida State Community College (FSCJ)
Jacksonville, FL05-2028
Diploma -
Middleburg High School
Middleburg, FL01.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Timeline
Sales Associate
Gretchen's Hallmark & Lucy's Gift Boutique
08.2022 - Current
Diploma -
Middleburg High School
Legal Studies - Law
Florida State Community College (FSCJ)
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