Hannah Pantoja

Pre-authorization, checking patient’s insurance and putting in ICD-10-CM,CPT, HCPCS Codes.

• Operator of the Heart clinic of Louisiana.
• Answering incoming phone calls. Sending messages to doctors and nurses and directing calls.

• Cashier, Ice Cream roller customer service and also manager the store. Open and close the shop

• First started of as a Bastia, Customer Service, cashier, Bastia certified and Bastia trainer certified, quickly moved into a shift manager, open and close shop, check in inventory and order inventory, also check truck in, stock products, manage schedules, check emails and fill out paperwork when needed

• Tech for doctors, call pts., answer phone, schedule appt. Pull and confirm insurance and get charts ready for the next day and sell glasses.

• Schedule appt. for covid test, take down information and hand out rx. Also worked the register.

• File and pull charts for 8 doctors. Help with messages, insurance department and surgery department

• Open and close shop, customer service, take orders, make coffee, bake.

• Life guard