Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Paulsen

Fullerton,CA

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bartender

HPBartending
09.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Sales Associate

Target
08.2022 - 09.2023
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Starbucks

Team Leader
12.2021 - 08.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Sales Associate

Target
08.2021 - 12.2021
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Sales Associate

Target
07.2017 - 06.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

Marshalls Department Store
08.2013 - 04.2014
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Torrid
01.2013 - 08.2013
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Troy High School
Fullerton, CA
06.2013

Skills

  • Strong multitasking
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Clear and effective communication
  • Engaging personality
  • Customer service expertise
  • Team player attitude
  • Team training and development
  • Engaging Customers
  • Professional Service Standards
  • Team Management
  • Ordering Supplies

Certification

Certificate of completion from Southern California Bartending School

california ABC/RBS Alcohol Seller Server Course

Food Handlers Certificate

Timeline

Bartender

HPBartending
09.2023 - Current

Sales Associate

Target
08.2022 - 09.2023

Starbucks

Team Leader
12.2021 - 08.2022

Sales Associate

Target
08.2021 - 12.2021

Sales Associate

Target
07.2017 - 06.2021

Sales Associate

Marshalls Department Store
08.2013 - 04.2014

Sales Associate

Torrid
01.2013 - 08.2013

High School Diploma -

Troy High School

Similar Profiles

CREATE PROFILE
Hannah Paulsen