Hannah Pehrson
New Port Richey,FL
Summary
Proven leader with a track record of enhancing customer service and team efficiency at Cold Stone Creamery. Excelled in decision-making and employee training, significantly improving workplace dynamics and guest satisfaction. Skilled in work delegation and rules enforcement, demonstrating a unique blend of interpersonal and strategic skills to drive operational success.
Overview
1
1
year of professional experience
Work History
Shift Lead
Cold Stone Creamery
01.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Crew Member
McDonald’s
06.2023 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Jw Mitchell
New Port Richey, FLSkills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
Timeline
Shift Lead
Cold Stone Creamery
01.2024 - Current
Crew Member
McDonald’s
06.2023 - 11.2023
Jw Mitchell