Hannah Penque

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

• Anticipated guest needs and provided proactive service.
• Communicated with guests to record orders and assess needs.
• Maximized sales of specials and drinks by thoroughly promoting to customers and maintaining great salesmanship.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

•Took over the phone, in person, and online to go orders from guests.

•Prepared and delivered to go orders in high volume

restaurant for guests.

•Used a POS system to take orders and cash out guests.

• Maintained clean and organized dining areas to uphold restaurant hygiene standard..

• Served customers in the deli area
• Prepared food
• Greeted customers along with seating and cashing out customers
• Bussing tables
• Serving tables
• Prepared catering orders
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.