Hannah Petrone

Chesapeake Bay Beach Club

10.2020 - Current

Provided friendly, courteous service to create memorable moments for guests.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Lead server on events overseeing staff, communicating with lead manager and event contact, and managing event flow.
Responded to guest inquiries and requests promptly and courteously.
Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
Contributed to memorable wedding receptions, attentively serving bridal parties and guests with personalized care.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Maintained clean and safe work environment.