Hannah Phelan
Virginia Beach,VA
Summary
I am a dynamic and results-oriented professional with a proven track record of excellence in educational and retail settings. I excel in client relationship building and implementing innovative strategies that help foster a functional and sustainable workplace environment. I have achieved record sales and while working as a teacher, significantly improved instructional methods by integrating innovative learning tools and activities to suit my students needs. I am a dedicated and dependable worker who demonstrates exceptional interpersonal communication and time management skills. My schedule is always flexible and when I have a job to do, I am dedicated to doing it to the very best of my ability.
Overview
6
6
years of professional experience
Work History
Assistant Teacher
City Of Virginia Beach Parks And Recreation
02.2022 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted in implementation of new learning tools, systems and materials.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Fostered student curiosity and interest through creative hands-on activities.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Constant in-ratio supervision to ensure student safety
- Kept a weekly tab on our toy and snack inventory, filled inventory forms and submitted them to ensure our site was always stocked with fresh foods and safe toys
Sales Associate
Torrid
06.2019 - 08.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Sold a record number of store cards and memberships within the first month of working!
Retail Associate
Walmart
05.2018 - 07.2018
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and organized clothes into their respective categories and locations
- Stocked merchandise, clearly labeling items, and arranging according to size, fabric and color.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options along with up-selling them on any new perfumes and lotions in our sister departments.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
An Unfinished Bachelors Degree - Music
Covid unfortunately cut my time at ODU short, but my time spent studying music there was incredible. I was not allotted enough time to develop my presence there on campus before we were all sent home, but I was an advocate for LGBT+ rights and was apart of the community at ODU via our co-ed dorms where I participated in meetings and was working to create events and outreach programs.
Highschool GED -
05.2019
- Ranked Second Lieutenant of my Company
- Maintained passing grades throughout my years
- Participated in many extracurricular activities and programs such as the Rifle Team, helped to develop our music program, Volunteer work around the local community, I was president of our photography club and marched along side my classmates during PT and drill practices which we prepared daily for performances, parades and shows for the community.
Skills
- Upselling strategies
- Client Relationship Building
- Asset Protection
- Brand Awareness
- Customer Service
- Money Handling
- Display Setup
- Sales trends
- Store maintenance
- Truck unloading
- Conflict Resolution
- Stock replenishment
- Sales expertise
- Product Promotions
- Interpersonal and written communication
- Store Opening and Closing
- Professional Appearance
- Time Management
- Flexible Schedule
- Policy and Procedure Adherence
- Retail Store Operations
Timeline
Assistant Teacher - City Of Virginia Beach Parks And Recreation
02.2022 - Current
Sales Associate - Torrid
06.2019 - 08.2019
Retail Associate - Walmart
05.2018 - 07.2018
Old Dominion University - An Unfinished Bachelors Degree , Music
Massanutten Military Academy - Highschool GED,
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