Summary
Overview
Work History
Education
Skills
Relevant coursework
Languages
Timeline
Generic

Mame Maty Mbaye

Lombard

Summary

Dynamic Biochemistry student with experience in academic lab assistance, sustainability research, and customer service. Assisted in teaching non-advanced chemistry labs, ensuring student comprehension of laboratory techniques and safety protocols. Skilled in documentation, quality assurance, and problem-solving, with a track record of implementing efficient solutions in both scientific and customer-focused environments. Strong communicator, skilled at fostering understanding and building positive relationships while delivering exceptional service and support.

Overview

2
2
years of professional experience

Work History

Assistant Teacher

DePaul University
09.2024 - Current
  • Assisted students with laboratory techniques
  • Prepared chemical solutions and set up lab equipments for experiment
  • Ensured lab safety by enforcing proper handling and disposal of chemicals
  • Provided guidance on data collection and analysis for lab reports
  • Collaborated with the instructor to clarify concepts and answer student questions

Guest Services Associate

Omni Chicago Hotel
06.2024 - Current
  • Provide exceptional customer service, managing check-in/out process and resolving guest inquiries promptly to foster guest loyalty and satisfaction
  • Utilize Opera PMS and ORS system to manage bookings, update guest information, and fulfill special requests
  • Collaborate with hotel departments to ensure smooth operations and enhance guest satisfaction
  • Provide accurate information about hotel facilities, services and local attraction


Sales Associate

Macy's
01.2023 - 05.2024
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Biochemistry Intern

African Development Organization
06.2023 - 09.2023
  • Assisted in research on sustainable agriculture and biotechnology, focusing on eco-friendly farming methods.
  • Conducted environmental biochemical analysis to assess pollution impact and develop waste management startegies
  • Helped farmers, agricultural producers, foresters and traditional custodian become part of the solution to tackling climate change challenge
  • Supported public health initiatives related to nutrition and disease prevention in African communities

Education

Bachelor of Science - Biochemistry

DePaul University
Chicago, IL
06-2026

Associate of Science - Biochemistry

College of DuPage
Glen Ellyn, IL
05-2023

Skills

  • Upselling strategies
  • Exceptional communication
  • Quality assurance
  • Documentation and reporting
  • Basic accounting

Relevant coursework

  • Biochemistry (structure and function of biomolecules)
  • Organic chemistry
  • Laboratory techniques
  • Cellular and molecular biology
  • Analytical chemistry

Languages

English
French

Timeline

Assistant Teacher

DePaul University
09.2024 - Current

Guest Services Associate

Omni Chicago Hotel
06.2024 - Current

Biochemistry Intern

African Development Organization
06.2023 - 09.2023

Sales Associate

Macy's
01.2023 - 05.2024

Bachelor of Science - Biochemistry

DePaul University

Associate of Science - Biochemistry

College of DuPage
Mame Maty Mbaye