HANNAH PLATE
Palmer,AK
Summary
Detail-oriented Clerical and Administrative Professional experienced in confidential environments. Delivered high standards of accuracy and patient care through effective communication and collaboration, while leveraging organizational skills to manage multiple tasks and prioritize effectively. Applied expertise in optical dispensing to fit and adjust eyewear, providing tailored recommendations based on individual needs.
Overview
10
10
years of professional experience
Work History
Dispensing Optician
Wolf Eye Center
02.2024 - Current
- Facilitated the fitting of eyeglasses and contact lenses, enhancing patient satisfaction through personalized service.
- Provided comprehensive eye care consultations to patients, ensuring accurate prescriptions and recommendations.
- Educated patients on proper eyewear care, improving compliance and overall vision health outcomes.
- Maintained optical inventory, ensuring availability of frames and lenses for timely patient fulfillment.
- Troubleshooting and adjusting eyewear to ensure best vision experience for patients
Communications and Events Manager
Soldotna Chamber of Commerce
09.2022 - 06.2023
- Directed communication tasks and organized events for the community and the Chamber of Commerce.
- Developed comprehensive event plans aligning with community goals and stakeholder expectations.
- Coordinated logistics for large-scale events, ensuring seamless execution and participant satisfaction.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost-efficiency.
Personal Banker
Wells Fargo Bank
02.2022 - 09.2022
- Submitted loan and credit card applications and handled cash transactions independently.
- Cultivated strong client relationships through personalized banking solutions and exceptional customer service.
- Analyzed financial data to recommend appropriate products and services tailored to client needs.
- Executed daily transactions efficiently while ensuring compliance with regulatory requirements and bank policies.
Teller
Wells Fargo Bank
03.2017 - 02.2022
- Processed customer deposits and withdrawals, retrieving account information to ensure accurate transactions. Directed customers to appropriate bank staff for specialized transaction requests, enhancing service efficiency. Processed and received loan payments. Recommended bank products and solutions to clients, keeping them informed of newly available offerings to meet their financial needs.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Maintained up-to-date knowledge of bank products, services, and promotions to effectively assist customers.
- Assisted in resolving customer inquiries and issues promptly, enhancing overall client satisfaction.
Education
High school or equivalent - High school
Prince William Sound Community College
Glennallen, AK04-2011
General Education
Alaska Bible College
Glennallen, AK05-2012
Skills
- Customer service
- Strong Communication - 13 years
- Confidentiality - 8 years
- Optical dispensing
- Administrative Skills - 10 years
- Effective communication
- Time Management - 13 years
Timeline
Dispensing Optician
Wolf Eye Center
02.2024 - Current
Communications and Events Manager
Soldotna Chamber of Commerce
09.2022 - 06.2023
Personal Banker
Wells Fargo Bank
02.2022 - 09.2022
Teller
Wells Fargo Bank
03.2017 - 02.2022
General Education
Alaska Bible College
High school or equivalent - High school
Prince William Sound Community College