Hannah Reynolds
Hamilton
Summary
Dynamic manager with a strong focus on customer service and staff training. Known for successfully mentoring teams and improving operational workflows, ready to drive impactful results in facility enhancement and team performance.
Overview
6
6
years of professional experience
Work History
Facility Enhancement Manager
Spooky Nook Sports
12.2024 - Current
- Collaborated with cross-functional teams to coordinate logistics for large-scale events.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Assistant Manager
Whitewater Express Car Wash
11.2024 - 03.2025
- Managed daily operations, ensuring efficient workflow and high service quality.
- Trained and mentored team members on car wash procedures and safety protocols.
- Implemented inventory management strategies to optimize supply levels and reduce waste.
- Developed staff schedules to enhance productivity and meet customer demand effectively.
Correctional Officer
Butler County Sherrif's Office
06.2024 - 11.2024
- Maintained safety protocols while supervising inmate activities and interactions.
- Conducted regular inspections of facility to ensure compliance with regulations.
- Responded promptly to emergencies, employing de-escalation techniques effectively.
- Collaborated with multidisciplinary teams to develop rehabilitation programs for inmates.
Custodian
Hamilton City School District
08.2023 - 07.2024
- Maintained cleanliness and sanitation of classrooms, restrooms, and common areas.
- Operated cleaning equipment, including floor buffers and vacuums, efficiently.
- Assisted in inventory management of cleaning supplies and equipment.
- Implemented safety protocols to ensure a hazard-free environment for students and staff.
Unarmed Security Guard
Allied Universal Security
06.2023 - 09.2023
- Monitored premises to deter unauthorized access and ensure safety protocols.
- Conducted regular patrols to identify and report security risks or incidents.
- Responded swiftly to alarms and emergencies, coordinating with law enforcement as needed.
- Maintained detailed logs of daily activities and incidents for accurate reporting.
Shift Leader
Flying Ace Express Car Wash
09.2021 - 06.2023
- Supervised daily operations to ensure efficient car wash processes and high service standards.
- Trained and mentored new employees on equipment usage and customer service protocols.
- Managed workflow to optimize staffing levels during peak hours, enhancing customer experience.
- Implemented quality control measures to maintain cleanliness and operational efficiency of equipment.
Team Leader
AMC Theatres
07.2020 - 09.2021
- Supervised daily operations to ensure efficient service delivery and guest satisfaction.
- Trained and mentored team members in customer service best practices and operational procedures.
- Coordinated staff schedules to optimize workforce efficiency during peak hours.
- Implemented inventory management processes to reduce waste and streamline supply ordering.
Education
High School Diploma -
Hamilton High School
Hamilton, OHSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Documentation and reporting
- Shift scheduling
- Policy implementation
- Staff development
Timeline
Facility Enhancement Manager
Spooky Nook Sports
12.2024 - Current
Assistant Manager
Whitewater Express Car Wash
11.2024 - 03.2025
Correctional Officer
Butler County Sherrif's Office
06.2024 - 11.2024
Custodian
Hamilton City School District
08.2023 - 07.2024
Unarmed Security Guard
Allied Universal Security
06.2023 - 09.2023
Shift Leader
Flying Ace Express Car Wash
09.2021 - 06.2023
Team Leader
AMC Theatres
07.2020 - 09.2021
High School Diploma -
Hamilton High School