Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Hannah Rich

Hannah Rich

Syracuse,UT

Summary

Results-driven professional with significant experience in nutrition and food service management at Intermountain Healthcare. Proven track record in optimizing operations and improving guest satisfaction through strong leadership. Skilled in inventory control and effective communication, consistently achieving high-quality service in team settings. Dedicated to advancing nutritional education and patient care while upholding organizational standards and adapting to challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Nutrition Retail Lead

Intermountain Healthcare Primary Children's Hospital
Salt Lake City, UT
10.2024 - Current
  • Operated equipment and machinery according to safety guidelines.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.

Nutrition Assistant

Sheridan Memorial Hospital
Sheridan, WY
03.2024 - 10.2024
  • Collaborated with dietitians to ensure compliance with dietary requirements.
  • Assisted in meal preparation and packaging for patient diets.
  • Delivered meals to patients, maintaining proper presentation and temperature.
  • Monitored inventory levels and reported shortages to management promptly.
  • Maintained cleanliness and organization of kitchen area and storage facilities.
  • Supported nutritional education initiatives for patients and staff members.
  • Accurately recorded patient dietary preferences and restrictions.

Server/Waiter

Perkins
Sheridan, WY
02.2024 - 09.2024
  • Delivered exceptional customer service within a fast-paced dining environment.
  • Accurately entered customer orders into the system for efficient processing.
  • Served food and beverages promptly, ensuring high levels of guest satisfaction.
  • Maintained cleanliness and organization of dining area and tables for optimal guest experience.

Bartender

Parkman Bar and Grill
Parkman, WY
10.2023 - 02.2024
  • Delivered diverse cocktails and beverages to guests, ensuring high-quality service.
  • Maintained cleanliness and organization of bar area to promote a welcoming environment.
  • Engaged with customers to provide tailored recommendations and enhance experience.
  • Collaborated with kitchen staff for seamless coordination of food and beverage orders.
  • Accurately handled cash transactions and processed payments with efficiency.

Barista

Dutch Bros Coffee
Pleasant Grove, UT
03.2023 - 09.2023
  • Crafted high-quality coffee beverages tailored to customer preferences.
  • Ensured cleanliness and organization of work area and equipment.
  • Delivered exceptional customer service while processing orders efficiently.
  • Operated espresso machines and grinders with precision.
  • Engaged customers in friendly conversation to enhance overall experience.
  • Adhered to safety protocols to maintain a secure working environment.

Team Member

Chick-fil-A
Orem, UT
02.2022 - 04.2023
  • Provided exceptional customer service in high-demand restaurant environment.
  • Prepared food items efficiently while ensuring adherence to safety and quality standards.
  • Maintained cleanliness of workstations and dining areas to foster inviting atmosphere.
  • Collaborated with team members to optimize service efficiency during peak hours.

Assistant General Manager (AGM)

Dirty Dough Cookies
Vineyard, UT
08.2022 - 11.2022
  • Streamlined daily operations for cookie production and customer service.
  • Managed inventory levels, ensuring timely supply orders for baking ingredients.
  • Trained staff on cookie preparation techniques and effective customer engagement strategies.

Assistant Manager

Papa John's
American Fork, UT
04.2021 - 10.2021
  • Coordinated staff schedules to optimize workforce levels during peak hours.
  • Assisted in managing daily operations for seamless restaurant functionality.
  • Supported training and onboarding of new team members to enhance operational efficiency.

Assistant Manager

Domino's
Provo, UT
06.2020 - 03.2021
  • Coordinated staff schedules to optimize workforce levels during peak hours.
  • Assisted in managing daily operations to ensure seamless restaurant functioning.
  • Supported training and onboarding of new team members for enhanced operational efficiency.
  • Handled customer inquiries and complaints to improve service quality.
  • Monitored inventory levels and facilitated stock ordering processes as required.

Assistant Manager

5 Star BBQ
Orem, UT
  • Coordinated staff schedules to maintain optimal workforce levels during peak hours.
  • Assisted in managing daily operations for seamless restaurant functioning.
  • Monitored inventory levels and facilitated stock ordering processes as required.
  • Supported training and onboarding of new team members to enhance operational efficiency.

Education

Culinary Arts - Associate's degree

UVU
Orem, UT
08.2025

High school diploma -

Freedom Preparatory Academy
Provo, UT
05.2020

Skills

  • Customer service
  • Food safety
  • Meal preparation
  • Nutritional knowledge
  • Cash handling
  • PPE compliance
  • Staff management
  • Recruiting and interviewing

Certification

  • ServSafe Alcohol, Present
  • ServSafe Manager, Present
  • Food Handler Certification, ServSafe
  • Driver's License, 09/01/18 to 08/01/31
  • Food Safety Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Nutrition Retail Lead

Intermountain Healthcare Primary Children's Hospital
10.2024 - Current

Nutrition Assistant

Sheridan Memorial Hospital
03.2024 - 10.2024

Server/Waiter

Perkins
02.2024 - 09.2024

Bartender

Parkman Bar and Grill
10.2023 - 02.2024

Barista

Dutch Bros Coffee
03.2023 - 09.2023

Assistant General Manager (AGM)

Dirty Dough Cookies
08.2022 - 11.2022

Team Member

Chick-fil-A
02.2022 - 04.2023

Assistant Manager

Papa John's
04.2021 - 10.2021

Assistant Manager

Domino's
06.2020 - 03.2021

Assistant Manager

5 Star BBQ

Culinary Arts - Associate's degree

UVU

High school diploma -

Freedom Preparatory Academy