Hannah Roberts
Allen,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable and dedicated employee with over 2 years of experience serving customers in a grocery store environment.
Overview
2
2
years of professional experience
Work History
Bookkeeper, Guest Services
Market Street Grocery Store
03.2021 - Current
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Posted daily receipts and payments in accordance with corporate protocols.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Arts - Psychology
Collin County Community College District
Plano, TX05.2027
Skills
- Generating Reports
- Checking Guests In and Out
- Greeting Customers
- Guest Inquiries
- POS Transactions
- Guest Satisfaction
- Cash Register Operations
- Till Counting
- Customer Service
Timeline
Bookkeeper, Guest Services
Market Street Grocery Store
03.2021 - Current
Bachelor of Arts - Psychology
Collin County Community College District
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