Hannah Rodriguez
13132 La Porte Rd Strawberry Valley,WV
Summary
Accomplished professional with expertise in housekeeping techniques and exceptional customer service. At K and J Cleaning Services, optimized workflows to enhance team efficiency by 20%. Proven ability in team collaboration and problem-solving, ensuring high-quality standards and customer satisfaction. Adept at inventory management and maintaining cleanliness standards, consistently exceeding employer expectations.
Overview
5
5
years of professional experience
Work History
Housekeeping Lead
K and J Cleaning Services
Berkeley, CA
01.2021 - 04.2026
- Assisted in daily cleaning tasks to maintain quality standards and follow safety rules.
- Supported training of new staff on proper cleaning methods and equipment operation.
- Helped streamline workflows to improve team time management and efficiency.
- Aided in managing cleaning supply inventory to minimize waste and guarantee stock availability.
Lead Server
Montecito of Oakmont Assisted Living
Concord, CA
07.2025 - 11.2025
- Built positive connections with residents to improve satisfaction and engagement.
- Checked food quality and presentation to uphold service excellence standards.
- Worked with kitchen staff to improve order processes and quickly address service issues.
- Assisted in planning events by coordinating special meals and themed dining experiences for residents.
- Handled busy dining periods through effective time management and multitasking skills.
- Nurtured friendly relationships with regular customers.
- Partnered with kitchen staff to deliver meals accurately and on time, boosting customer satisfaction.
- Kept dining areas clean and organized to create a welcoming atmosphere for guests.
Education
Pharmacy Technician
Contra Costa Medical Career College
Antioch, CA04-2024
High School Diploma -
Carson High School
Carson City, NV06-2000
Skills
Housekeeping techniques
Workload prioritization
Waste disposal
Sanitation standards
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Supply restocking
Labeling accuracy
Drug inventory control
Exceptional customer service
Strong work ethic
Professional appearance
Memory retention
Cleanliness standards
Customer service
Service prioritization
Quality control
Guest relations management
Inventory management
Timeline
Lead Server
Montecito of Oakmont Assisted Living
07.2025 - 11.2025
Housekeeping Lead
K and J Cleaning Services
01.2021 - 04.2026
Pharmacy Technician
Contra Costa Medical Career College
High School Diploma -
Carson High School