Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Rossi

Hingham,MA

Summary

Detail-oriented professional with a strong background in bar operations. Known for exceptional customer service and effective multitasking. Ready to leverage skills in training, compliance, and team dynamics to enhance overall performance.

Overview

8
8
years of professional experience

Work History

Bartender

Bell In Hand Tavern
01.2024 - Current
  • Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new staff on drink preparation techniques and bar procedures.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

The Oysterman Scituate
01.2025 - 07.2025
  • Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

The Oysterman Duxbury
05.2018 - 01.2024
  • Collaborated with kitchen staff to coordinate timely delivery of food and beverage orders.
  • Developed drink specials based on seasonal ingredients to attract new clientele.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Assistant Manager

The Oysterman Duxbury
03.2020 - 04.2022
  • Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

No Degree - Health Sciences

Cape Cod Community College
West Barnstable, MA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

The Oysterman Scituate
01.2025 - 07.2025

Bartender

Bell In Hand Tavern
01.2024 - Current

Assistant Manager

The Oysterman Duxbury
03.2020 - 04.2022

Bartender

The Oysterman Duxbury
05.2018 - 01.2024

No Degree - Health Sciences

Cape Cod Community College
Hannah Rossi