Hannah Ruiz
Staten Island,NY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Sales Associate
Macys Department Store
Brooklyn, New York
03.2024 - 08.2024
- Tracked sales performance metrics to identify trends in market place.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
Stocking Associate
Croc’s
Manhattan, New York
01.2024 - 04.2024
- Received shipments of merchandise and stocked shelves according to store requirements.
- Monitored stock levels throughout the day and notified management when additional product was required.
- Provided excellent customer service by responding courteously to inquiries.
- Collaborated with team members to execute promotional displays quickly and accurately.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
- Performed inventory counts of merchandise on a regular basis.
Packing, Shipping, and Receiving Assembler
Amazon
Staten Island, New York
08.2018 - 06.2023
- Assembled shipping containers with packing materials and products according to customer specifications.
- Processed customer returns quickly and efficiently.
- Monitored stock levels in order to prevent overstocking or shortages.
- Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
Cashier
711 Gas Station
, NY
05.2021 - 07.2022
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Dipolma
New Dorp High School
Staten Island, NYSkills
- Sales tracking
- Cash handling
- Product knowledge
- Inventory management
- Customer service
- Team collaboration
- Visual merchandising
- Attention to detail
- Problem solving
Timeline
Sales Associate
Macys Department Store
03.2024 - 08.2024
Stocking Associate
Croc’s
01.2024 - 04.2024
Cashier
711 Gas Station
05.2021 - 07.2022
Packing, Shipping, and Receiving Assembler
Amazon
08.2018 - 06.2023
High School Dipolma
New Dorp High School