Hannah Salyer
Everett,WA
Summary
Knowledgeable Certified Peer Counselor-Crisis Services with solid background in behavioral health advocacy. Successfully supported clients through crisis's and contributed to multidisciplinary teams. Demonstrated effective communication and problem-solving skills in diverse settings.
Overview
13
13
years of professional experience
Work History
North Outreach Specialist
REACH
Seattle
01.2025 - 06.2025
- Engaging with clients living on streets and encampments with low barrier resource navigation and wrap around services. Using case management services to establishing partnerships with other providers, organizations to coordinate care, and provide housing referrals and placement.
- Assessing client’s needs for mental health, primary medical care, and substance use according to their stage of change, focusing on reducing harmful consequences of behavior
- Maintaining up to date case notes and data using DAP notes standards. While using the Golden Thread vision and values to coordinate care for clients by having accurate information of sites and encounters.
Behavioral Health Advocate
OBHA
Everett
02.2025 - 06.2025
- Identified, investigated, and resolved complaints made by, or on behalf of, service recipients and/or their support who are receiving behavioral health services by providers or facilities
- Facilitated monthly forums where health-care providers and community members can attend and talk about the behavioral health care system in their region
- Supported and/or advocated for services for recipients or their loved ones in resolving grievances up to and including appeals and fair hearings
SSFV Health Care Navigator/Case Manager
YWCA
Everett
08.2024 - 03.2025
- Provide support and education to veterans on how to access health services and navigate different systems of health care
- Provide outreach throughout the county to locate, identify, engage and refer homeless and formerly homeless veterans and their families to veterans’ benefits and services as well as other available health and human services
- Provided referrals and connection to supportive services, such as chemical dependency treatment, mental health counseling, domestic violence advocacy and other services
FCS Housing Case Manager
Sound Pathways
Everett
06.2023 - 08.2024
- Understood and utilized best practices with progressive engagement and trauma informed care, motivational interviewing and other necessary skills suited in engaging program participants
- Provide resources, referrals, and peer coaching support
- Organized, documented, communicated, and used program development skills
Outreach Specialist
Community Action
Mount Vernon
03.2023 - 06.2023
- Responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs
- Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s needs which may include coordination with the case manager
- Serve as a liaison with other City departments, police divisions, outside agencies, and the community
Homeless Shelter Assistant
Everett Gospel Mission
Everett
01.2022 - 03.2023
- Support de-escalation and stabilization of participants when necessary and establish appropriate relationships with crisis services
- Promoting a harm reduction model of care while demonstrating a passion for serving individuals experiencing homelessness and co-occurring disorders
- Case notes pertinent actions, conversations, and events on each resident’s record that facilitates progress toward goal attainment
Administrative Assistant
Pioneer Human Services
Everett
08.2020 - 01.2021
- Multi-line phone reception experience, professional reception manner
- Proficiency in Microsoft Office Suite; including Microsoft Office Word, Excel, and Outlook
- Strong customer service skills, excellent communication with clients by providing a nonjudgmental space to bridge the gap between offering a perspective that resonates more closely with the client’s experience
Front-End Retail Clerk
Fred Meyer
Snohomish
05.2018 - 04.2019
- Provided excellent customer service skills and interacted with the public in a professional and courteous manner
- Assisted visitors to provide a 100 % customer satisfaction
- Provided one on one support for customers their needs and goals
Operating Room Hospital Assistant
University of Washington
Seattle
10.2016 - 03.2017
- Provided aid to operating room to a multi-diverse staff by collaborative decision making
- Maintained inventory logs, filled supply lists, documented, and entered data
- Answered multiple-line phones to transfer orders and supplies between operating rooms
Certified Nursing Assistant
Monroe Correctional Complex
Monroe
02.2015 - 09.2016
- Provided high-quality offender care to a multi-diverse population
- Cared for offenders with co-occurring mental disorders by providing professional support tailored to the individual working alongside the health team
- Offered empathy insight and genuine understanding
Medication Technician
Cocoon House
Everett
11.2012 - 01.2015
- Implemented, in partnership with case managers, case plans and interacted positively with adolescents
- Precisely followed mandated reporter requirements by documenting incidents and calling outside agencies when required
- Supervised adolescents’ overall care and ensured their safety
Education
Associate of Arts - Human Services
Everett Community College
Everett, WACertified Peer Counselor
DBHR
02.2023
Certified Recovery Coach
CCAR
02.2022
Skills
- Mental health awareness
- Professional boundaries
- Stress reduction techniques
- Confidentiality adherence
Timeline
Behavioral Health Advocate
OBHA
02.2025 - 06.2025
North Outreach Specialist
REACH
01.2025 - 06.2025
SSFV Health Care Navigator/Case Manager
YWCA
08.2024 - 03.2025
FCS Housing Case Manager
Sound Pathways
06.2023 - 08.2024
Outreach Specialist
Community Action
03.2023 - 06.2023
Homeless Shelter Assistant
Everett Gospel Mission
01.2022 - 03.2023
Administrative Assistant
Pioneer Human Services
08.2020 - 01.2021
Front-End Retail Clerk
Fred Meyer
05.2018 - 04.2019
Operating Room Hospital Assistant
University of Washington
10.2016 - 03.2017
Certified Nursing Assistant
Monroe Correctional Complex
02.2015 - 09.2016
Medication Technician
Cocoon House
11.2012 - 01.2015
Associate of Arts - Human Services
Everett Community College
Certified Peer Counselor
DBHR
Certified Recovery Coach
CCAR