Hannah Sandifer
Brandon,MS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Invoicing Specialist
ITG
Flowood, MS
07.2023 - Current
- Maintained organized electronic filing system for easy access of critical billing documents, optimizing workflow.
- Improved customer satisfaction with timely and accurate invoicing.
- Ensured timely issuance of credit notes and adjustments for accurate reflection of client transactions in financial records.
- Trained new employees on invoicing procedures, contributing to a well-prepared workforce capable of handling complex tasks independently.
- Prepared detailed reports on invoicing activities, enabling management to make informed decisions.
- Provided guidance in resolving complex invoicing matters that required specialized experience and knowledge of industry standards.
- Managed high-volume invoices, ensuring proper coding and approval before submitting to be process.
- Assisted in internal audits, providing necessary documentation and support for financial compliance purposes.
- Enhanced invoice accuracy by meticulously reviewing and verifying data prior to submission.
- Collaborated with other departments to resolve invoicing issues, fostering strong cross-functional relationships.
- Interacted with subcontractors to resolve billing disputes.
Chiropractic Assistant
Jones Chiropractic Clinic
Madison, MS
01.2021 - 06.2023
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Supported practice growth by maintaining a well-organized office environment and ensuring efficient day-to-day operations.
Daycare Manager
Wee Care Child Care Center
Ridgeland, MS
08.2017 - 01.2021
- Built strong relationships with parents through open communication channels, resulting in increased trust and confidence in the daycare''s services.
- Mentored new hires on company policies and procedures, best practices within the childcare industry, and specific expectations related to their role as daycare providers.
- Collaborated with staff to design engaging daily activities that fostered social, emotional, cognitive, and physical growth in children.
- Streamlined enrollment processes for increased efficiency and improved parent experience.
- Ensured compliance with all local, state, and federal regulations regarding childcare operations and licensing requirements.
- Handled conflict resolution amongst team members ensuring a harmonious workplace atmosphere conducive to delivering exceptional care.
- Maintained a safe, nurturing environment for children through diligent monitoring of facilities and strict adherence to safety protocols.
- Improved daycare operations by implementing efficient scheduling and staff management strategies.
- Monitored staff-to-child ratios per licensing standards confirming adherence to mandated guidelines at all times ensuring a safe environment for children in attendance.
- Coordinated field trips and special events to create memorable experiences while promoting cultural awareness among children in care.
- Managed financial aspects of the daycare center, including budgeting, expense tracking, and payment collection from parents.
Cashier
McAllister's Deli
Clinton, MS
01.2015 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associates Degree of Accounting - Accounting
Holmes Community College
Ridgeland, MS07.2024
High School Diploma -
Clinton High School
Clinton, MS05.2017
Skills
- Payment tracking
- Accounts Receivable
- Deadline-oriented
- Invoice Processing
- Conflict Resolution
- Project Management
- Leadership
- Calm under pressure
- Active Listening
- Microsoft Office
- Data Entry
- Charting and Recordkeeping
- Strong Computer Skills
- Interpersonal and Written Communication
Permissions - Resumereview
True
Timeline
Invoicing Specialist
ITG
07.2023 - Current
Chiropractic Assistant
Jones Chiropractic Clinic
01.2021 - 06.2023
Daycare Manager
Wee Care Child Care Center
08.2017 - 01.2021
Cashier
McAllister's Deli
01.2015 - 08.2017
Associates Degree of Accounting - Accounting
Holmes Community College
High School Diploma -
Clinton High School