Hannah Sanford
Tulsa,OK
Summary
Professional grocery team leader with proven track record in retail management. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Adept at inventory management, customer service, and staff training, with keen eye for operational efficiency and customer satisfaction. Known for effective communication and leadership, fostering cohesive and productive team environment. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Associate Grocery Team Leader
Whole Foods Market
Tulsa, OK
04.2025 - Current
- Led team in daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored new team members, fostering a collaborative work environment.
- Implemented inventory management strategies, reducing waste and optimizing stock levels.
- Analyzed sales data to identify trends, adjusting product placement for improved visibility.
- Coordinated with suppliers to ensure timely delivery of fresh produce and grocery items.
- Developed staff schedules, balancing labor costs while meeting customer demand efficiently.
Stocking Supervisor
Whole Food Market
Tulsa, OK
09.2024 - Current
- Supervised team of associates to ensure adherence to quality and safety standards.
- Implemented training programs for new employees to enhance product knowledge and customer service skills.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, informing product placement and promotional strategies.
- Coordinated daily operations, ensuring efficient workflow across departments during peak hours.
Server and Host
Bear and Bottle
Madison, WI
05.2020 - 01.2023
- Greeted customers, answered questions, and made a comfortable environment for guests.
- Operated POS system to input orders, split bills, and calculate totals.
- Helped guests understand the food menu and specials. Helped answer any questions and make recommendations.
- Checked on guests to determine satisfaction with meals, promptly taking action to correct problems.
- Served food and beverages to guests.
- Rolled silverware and set up food stations and dining areas to prepare for the next shifts or large parties.
- Helped customers make reservations or set up group events.
- Answered telephone to provide dining information.
- Accommodated guests with children and special needs to promote a comfortable dining experience.
- Notified servers after seating parties.
- Bussed tables, cleaned the dining room, and restocked counter areas and bus stations.
- Supported serving staff and food runners.
- Trained to handle weekend brunch shifts.
- Helped open the store and set up for the day.
- Delivered good service and support from initial interaction to final departure, maintaining loyal clientele.
Barista
Starbucks
Madison, WI
06.2019 - 08.2021
- Prepared and served coffee, espresso, and teas.
- Learned to operate espresso machines, coffee machines, and nitro cold brew machines.
- Brewed coffee, espresso, and iced coffee.
- Maintained a calm demeanor during rush periods and special events.
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Stocked customer service stations with paper products and beverage preparation products.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Cleaned and restocked the store, washed dishes, and prepared backups.
- Helped close the store and prepare for the next shifts.
Cashier
Jenifer Street Market
Madison, WI
06.2019 - 08.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions and supplied change and receipts.
- Operated cash registers and POS systems, scanned products, and bagged groceries for customers.
- Learned roles of other departments to provide support and help during rushes.
- Arranged and replenished displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped clean the store and prepare for opening and closing.
- Bagged and stocked produce.
Education
No Degree -
Milwaukee Institute of Art And Design
Milwaukee, WI01-2023
Highschool Diploma - undefined
East High School
Madison, WI01-2022
Skills
- Table Bussing
- Barista Training
- Food and Drink Service
- Menu Memorization
- Customer Service
- POS System Operation
- Staff Training
- Cleaning and Upkeep
- Team Player
- Workflow Coordination
- Garden maintenance
- Plant identification
- Greenhouse management
- Vegetable cultivation
Timeline
Associate Grocery Team Leader
Whole Foods Market
04.2025 - Current
Stocking Supervisor
Whole Food Market
09.2024 - Current
Server and Host
Bear and Bottle
05.2020 - 01.2023
Barista
Starbucks
06.2019 - 08.2021
Cashier
Jenifer Street Market
06.2019 - 08.2021
Highschool Diploma - undefined
East High School
No Degree -
Milwaukee Institute of Art And Design