Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
23
23
years of professional experience
1
1
Certification
Work History
SERVER /Team Leader Manager
Firehouse Subs
Smyrna, GA
04.2001 - Current
Greeted guests and provided menus.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Receptionist/Customer Service Representative
Select Management Resources
Alpharetta, GA
08.2006 - 01.2021
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Organized conference room reservations for meetings or events.
Assisted with special projects assigned by management when required.
Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.